EngageBay

customer service > CRM Software

Customer Review
7
9
9
8.3

EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. EngageBay brings you powerful sales enablement tools to train your sales force training tools and it automatically records all your communications with clients, via phone and/or email. - all from one easy to use platform.

In-Depth Reviewer Comments

Thomas R.

Value for money CRM

Performance wise it's worth it to use it for processing customer queries quickly, and we've actually been able to boost our speed.

How did your team benefit the most?:

Great improvement in our customer support operations with this tool we have made customer service much more efficient.

One Major Feature That You Benefited From:

Most of the features are significant to mention one it'll live chat software it does simplify talking to new potential users.

How difficult is it to get started?:

Its own support for it's users is very helpful that makes it convenient to learn to use it.

One thing or feature you would improve:

CSV file export is time taking and often fails

Size of your organization:

50-90

Position or Role:

CMO

Why You Signed Up:

For building strong customer support

Victor G.

It truly is all in one CRM

It is a complete solution for capturing, nurturing and converting leads into customers all this can be done via multiple channels like email, cold sales, etc.

How did your team benefit the most?:

Time and money are both saved because now we have most of the necessary features all in one tool and its relatively affordable so it is worth it.

One Major Feature That You Benefited From:

We leveraged its marketing automation capabilities to automate email campaigns and capture site visitors using lead magnets and the results have shown positive growth.

How difficult is it to get started?:

Won't say difficult but will say there's definitely some learning curve to it but it also has detailed guides on each of its features.

One thing or feature you would improve:

CSV file export is time taking and often fails.

Size of your organization:

10-30

Position or Role:

Technology Manager

Why You Signed Up:

We use this tool for automating marketing

App Pricing Page

Free	<ul> <li>500 Contacts</li> <li>Email Marketing</li> <li>Autoresponders</li> <li>Email Broadcast</li> </ul>	0.00	Month
Basic	<ul> <li>1,000 Contacts</li> <li>Email Templates</li> <li>Web Pop-ups</li> <li>Landing Page Builder</li> </ul>	14.99	Month
Growth	<ul> <li>10,000 Contacts</li> <li>Marketing Automation</li> <li>Push Notifications</li> <li>Site Messages</li> </ul>	49.99	Month
Pro	<ul> <li>Unlimited Contacts</li> <li>Marketing Automation</li> <li>Web Analytics</li> <li>Proposal Analytics</li> </ul>	99.99	Month

This app has yearly payment discounts available.

Get EngageBay

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Independent Reviewer Comments

People love this app no idea why

Moriah Gray

I don't get it, everyone raves about this software but I don't see why. Less features and worse UI than most others. Hubspot is soooo much better as a CRM. This is really an email marketing tool dressed as a CRM.

Pros:

Good for cold-emailing

Cons:

CRM is blah

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EngageBay

Get EngageBay

Free

<ul> <li>500 Contacts</li> <li>Email Marketing</li> <li>Autoresponders</li> <li>Email Broadcast</li> </ul>

0.00

Month
Basic

<ul> <li>1,000 Contacts</li> <li>Email Templates</li> <li>Web Pop-ups</li> <li>Landing Page Builder</li> </ul>

14.99

Month
Growth

<ul> <li>10,000 Contacts</li> <li>Marketing Automation</li> <li>Push Notifications</li> <li>Site Messages</li> </ul>

49.99

Month
Pro

<ul> <li>Unlimited Contacts</li> <li>Marketing Automation</li> <li>Web Analytics</li> <li>Proposal Analytics</li> </ul>

99.99

Month

Juphy

Get Juphy

Starter

<ul> <li>Price per person</li> <li>Up to 5 Channels</li> <li>6 Months History</li> <li>Team Collaboration</li> </ul>

25.00

Month
Growth

<ul> <li>Up to 10 Channels</li> <li>Unlimited History</li> <li>All Core Features</li> <li>Ads Comments</li> </ul>

45.00

Month

Relish AI

Get Relish AI

Grow

<ul> <li>Unlimited FAQ chatbots</li> <li>Track Order</li> <li>Live Chat Integration with Shopify Inbox</li> <li>AI Sales campaigns</li> </ul>

29.00

Month
Pro

<ul> <li>Conversational Flows</li> <li>Conversational Search</li> <li>Back In Stock Campaign</li> <li>Gorgias and Klaviyo Integrations</li> </ul>

99.00

Month
Premium

<ul> <li>Advanced Order Management</li> <li>Advanced Help Centre</li> <li>Custom Nudge Campaigns</li> <li>Product Quiz</li> </ul>

299.00

Month
Enterprise

<ul> <li>Self Service Subscription Management</li> <li>Customised Cancel Subscription Retention</li> <li>Recharge Integration</li> <li>Custom Chat Flows</li> </ul>

599.00

Month

Pipedrive

Get Pipedrive

Essential

<ul> <li>Lead, deal, calendar and pipeline management</li> <li>Simple data import and easy customization</li> <li>24/7 support and 275+ integrations</li> <li>Open deal limit (per company) - 3,000</li> </ul>

11.90

Month
Advanced

<ul> <li>Full email sync with templates and scheduling</li> <li>Group emailing plus open and click tracking</li> <li>Workflow builder with triggered automations</li> <li>Open deal limit (per company) - 10,000</li> </ul>

24.90

Month
Professional

<ul> <li>One-click calling and call tracking</li> <li>Create, manage and eSign documents and contracts</li> <li>Revenue projections, forecasts and enhanced custom reporting</li> <li>Open deal limit (per company) - 100,000</li> </ul>

49.90

Month
Enterprise

<ul> <li>Unlimited user permission and visibility settings</li> <li>Additional and heightened security preferences</li> <li>Implementation program and phone support</li> <li>No feature usage limits</li> </ul>

74.90

Month

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