Freshservice

IT and Security > IT Discovery and Asset Management Software > IT Service Management (ITSM) Software

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Freshservice is an IT service management platform. Some of their features include IT service desk, ITSM, ITOM, IT project management, IT asset management, automation, incident management, SLA management, knowledge management, unified service catalog, AI-powered service management, major incident management, problem management, change management and reporting. For teams, they provide marketing, finance, and HR services.

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App Pricing Page

Starter	<ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>	29.00	Month
Growth	<ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>	59.00	Month
Pro	<ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>	109.00	Month
Enterprise	<ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>	129.00	Month

This app has yearly payment discounts available.

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Customer Questions

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Freshservice

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Starter

<ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>

29.00

Month
Growth

<ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>

59.00

Month
Pro

<ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>

109.00

Month
Enterprise

<ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>

129.00

Month

Rewind

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Growth

<ul> <li>Back up your store with up to 200 orders/month</li> <li>Back up anytime</li> <li>Real-time backups</li> <li>Multi-user support</li> </ul>

9.00

Month
Pro

<ul> <li>Back up your store with up to 600 orders/month</li> </ul>

39.00

Month
Business

<ul> <li>Back up your store with up to 1000 orders/month</li> <li>Multi-store ready</li> </ul>

59.00

Month
Plus

<ul> <li>Back up your store with up to 2000 orders/month</li> <li>Metafield backups</li> </ul>

99.00

Month
Enterprise

<ul> <li>Back up your store with more than 2000 orders/month</li> <li>Priority support</li> </ul>

299.00

Month

Jotform

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Starter

<ul> <li>Form Limit - 5 Forms</li> <li>100 Monthly Submissions</li> <li>100 MB Available Space </li> <li>1000 Monthly Form Views</li> </ul>

0.00

Other
Bronze

<ul> <li>Form Limit - 25 Forms</li> <li>1000 Monthly Submissions</li> <li>1 GB Available Space </li> <li>10000 Monthly Form Views</li> </ul>

39.00

Month
Silver

<ul> <li>Form Limit - 50 Forms</li> <li>2500 Monthly Submissions</li> <li>10 GB Available Space </li> <li>1,00,000 Monthly Form Views</li> </ul>

49.00

Month
Gold

<ul> <li>Form Limit - 100 Forms</li> <li>10000 Monthly Submissions</li> <li>100 GB Available Space </li> <li>10,00,000 Monthly Form Views</li> </ul>

129.00

Month
Enterprise

<ul> <li>Service Level Agreements</li> <li>Custom Domain</li> <li>White Labelling</li> <li>Priority Real-Time Support</li> </ul>

Custom

Other

Wix

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Connect Domain (Website Plan)

<ul> <li>1 GB Bandwidth</li> <li>500 MB Storage space</li> <li>24/7 customer care</li> <li>Custom domain</li> </ul>

80

Month
Combo (Website Plan)

<ul> <li>2 GB Bandwidth</li> <li>3 GB Storage space</li> <li>30 minute video</li> <li>24/7 customer care</li> </ul>

125

Month
Unlimited (Website Plan)

<ul> <li>Site Booster app</li> <li>Visitor Analytics app</li> <li>10 GB Storage space</li> <li>1 video hour</li> </ul>

185

Month
VIP (Website Plan)

<ul> <li>35 GB Storage space</li> <li>5 Video hours</li> <li>Priority customer care</li> <li>Social media logo files</li> </ul>

325

Month

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