Soon

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Soon

Employee scheduling& collaboration solution for customer service teams

Owned By

Soon Technologies

Other OS
web app only
Mgmt Review
  • paid

Soon is the leader in online collaborative employee scheduling for customer service teams. Implement self-scheduling to a degree that works best for your situation and offer your employees freedom & responsibility. With this structure in place, you will increase employee productivity and set your customer service department up for success whilst giving you the freedom to scale up.

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In-Depth Reviewer Comments

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App Pricing Page

Team <ul> <li>3 schedule boards</li> <li>User availability & conflict detection</li> <li>Custom shift activities</li> <li>Leave management</li> </ul> 10.52 Month
Business <ul> <li>Unlimited schedule boards</li> <li>2-way calendar integration</li> <li>Infinite schedule range</li> <li>Intraday scheduling with Workload</li> </ul> 21.04 Month
Enterprise <ul> <li>Premium support channel & SLA</li> <li>Custom integration service</li> <li>Custom data retention</li> <li>Private cloud environment</li> </ul> Custom Other
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Team
    <ul> <li>3 schedule boards</li> <li>User availability & conflict detection</li> <li>Custom shift activities</li> <li>Leave management</li> </ul>
    10.52
    Month
  • Business
    <ul> <li>Unlimited schedule boards</li> <li>2-way calendar integration</li> <li>Infinite schedule range</li> <li>Intraday scheduling with Workload</li> </ul>
    21.04
    Month
  • Enterprise
    <ul> <li>Premium support channel & SLA</li> <li>Custom integration service</li> <li>Custom data retention</li> <li>Private cloud environment</li> </ul>
    Custom
    Other
Daily.co
  • Free
    <ul> <li>Email and chat support</li> <li>10,000 free participant-minutes/month</li> <li>50 programmatic rooms (10,000 with card*)</li> <li>20 participants in a call (15,000 with card*)</li> </ul>
    0.00
    Other
  • Advanced Support
    <ul> <li>Priority ticket and email support</li> <li>14-day data retention</li> <li>Data Geo-Fencing (coming soon)</li> </ul>
    250.00
    Month
  • Premium Support
    <ul> <li>Slack support channel</li> <li>21-day data retention</li> <li>Annual commits</li> <li>SSO via LDAP/SAML (coming soon)</li> </ul>
    1900.00
    Month
  • Enterprise
    <ul> <li>30-day data retention</li> <li>Named CSM Geo Team</li> <li>SLA (99.9% Uptime)</li> <li>Service credits</li> </ul>
    3900.00
    Month
  • Healthcare
    <ul> <li>Add on price to Advanced Support, Premium Support and Enterprise Plan</li> <li>End-to-end encryption (up to 4 participants)</li> <li>Daily Prebuilt</li> <li>Signed BAA</li> </ul>
    200.00
    Month
Journyx
  • Enterprise
    <ul> <li>Basic time entry for payroll & attendance</li> <li>Time & expense entry by project or account</li> <li>Real-time project status monitoring (limited)</li> <li>Project resource & budget management</li> </ul>
    Custom
    Other
Enboarder
  • Enterprise
    <ul> <li>Rich content in minutes: Unmatched personalization and customization</li> <li>Cut through the noise: No logins, downloads or ignored app notifications</li> <li>Multiple stakeholder communications: Orchestrate effectively</li> <li>Data-driven manager nudges: Impact behaviour with insights</li> </ul>
    Custom
    Other

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Associated Content

  • Workforce management software helps employees plan, manage, and track their work, including compensations for overtime or late arrival. Workforce management platforms offer many features, such as ones that let users optimize efforts concerning worker schedules and those that help with payroll tracking. There are also software tools available to report on how well the workforce is working toward…
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