Spiral

customer service > Customer Experience Software

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Turn customer feedback into actionable insights. Our AI takes in omnichannel customer feedback and detects emerging problems before they blow up. Simple Integration. Powerful Results. Actionable Insights. Eliminate guesswork and discover clear problems you can actually act on. Real-time Tracking. We track feedback as it enters your system, keeping you up-to-date 24/7 via Sight AI™. Integrates with Your CRM. We integrate with the most popular CRMs on the market. Scales with You. The more feedback you process, the better your results. Spiral learns with you. Accelerate your work. Address issues before they blow up. Prevent issues from snowballing by spotting trends early and addressing them before it's too late. find all issues at once. No more manually chasing down issues.

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App Pricing Page

Observer	<ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>	Free	Month
Bug Hunter	<ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>	Custom	Month
Issue Vulture	<ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>	Custom	Month

No yearly discounts available.

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Customer Questions

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Spiral

Get Spiral

Observer

<ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>

Free

Month
Bug Hunter

<ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>

Custom

Month
Issue Vulture

<ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>

Custom

Month

EngageBay

Get EngageBay

Free

<ul> <li>500 Contacts</li> <li>Email Marketing</li> <li>Autoresponders</li> <li>Email Broadcast</li> </ul>

0.00

Month
Basic

<ul> <li>1,000 Contacts</li> <li>Email Templates</li> <li>Web Pop-ups</li> <li>Landing Page Builder</li> </ul>

14.99

Month
Growth

<ul> <li>10,000 Contacts</li> <li>Marketing Automation</li> <li>Push Notifications</li> <li>Site Messages</li> </ul>

49.99

Month
Pro

<ul> <li>Unlimited Contacts</li> <li>Marketing Automation</li> <li>Web Analytics</li> <li>Proposal Analytics</li> </ul>

99.99

Month

Robin

Get Robin

Basic

<ul> <li>Manage desks visually on a map</li> <li>Distance planning & health surveys</li> <li>Manage guest visits</li> <li>Interactive kiosks & room displays</li> </ul>

1500.00

Year
Pro

<ul> <li>Manage flexible seating</li> <li>Export data from reports</li> <li>Guided onboarding & training</li> <li>Limit booking to admins</li> </ul>

3500.00

Year
Premium

<ul> <li>Integrated enterprise user management</li> <li>Directory services integration</li> <li>Custom roles & permissions</li> <li>Workplace services</li> </ul>

Custom

Other

UserTesting

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Essentials

<ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>

Custom

Month
Advanced

<ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>

Custom

Month
Ultimate

<ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>

Custom

Month

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