Bitrix24

Customer Review
7
10
8.5

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Bitrix24

Free CRM collaboration and communication platform

Owned By
Bitrix, Inc.
Other OS

Windows

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iOS

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Android

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Mgmt Review
Get Bitrix24
  • free
  • paid

Bitrix24 is an online workspace featuring tools designed to help you run your business easier and more efficiently. It includes task and project management tools, CRM, chats, video calls, website builder, telephony, CRM marketing and analytics, and so much more. All these otherwise individual tools are conveniently packaged in a single online service, seamlessly integrated with each other, and available to you via a standard browser version, desktop app, or mobile app.

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In-Depth Reviewer Comments


Yao J.
Great collaboration platform and customer relationship management software

Bitrix24 is an online workspace featuring tools designed to help you run your business easier and more efficiently. It has the task and project management tools, CRM, chats, video calls, website builder, telephony, CRM marketing and analytics, and so much more.

The beauty of Bitrix24 is that all of these otherwise individual tools are conveniently packaged in a single online service, seamlessly integrated with each other, and available to you via a standard browser version, desktop app, or mobile app.

How did your team benefit the most?:
It helps in boosting communication among employees.
One Major Feature That You Benefited From:
It helps in keeping track of the task assigned to project participants.
How difficult is it to get started?:
It is with no difficulty to get started with as navigation is as simple as ABC
One thing or feature you would improve:
None
Size of your organization:
150-200
Position or Role:
Senior manager
Why You Signed Up:
To help connect my employees together

App Pricing Page

Free <ul> <li>5 GB</li> <li>Chat</li> <li>HD Videocalls</li> <li>Calendar</li> </ul> 0.00 Month
Basic <ul> <li>24 GB</li> <li>Online store</li> <li>Customer support</li> <li>Extended access rights to CRM, Drive, etc</li> </ul> 49.00 Month
Standard <ul> <li>100 GB</li> <li>Restore from backup</li> <li>Apply menu to all</li> <li>Apply background to all</li> </ul> 99.00 Month
Professional <ul> <li>1024 GB</li> <li>Connect your own domain</li> <li>Restrict access by IP address</li> </ul> 199.00 Month
This app has yearly payment discounts available.
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Independent Reviewer Comments


Pinterest style CRM
Aymen Ameurzaimeche

literally just pinterest as a CRM - it works fine if you like that layout style

Pros:
works well and reliable
Cons:
I find it too busy
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Customer Questions

Hailey S.

Does this integrate with Google Docs? I can't find it in the list of integrations but it has Google Drive.

No answer has been provided yet. We have also reached out to the company for an answer.
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Bitrix24
Get Bitrix24
  • Free
    <ul> <li>5 GB</li> <li>Chat</li> <li>HD Videocalls</li> <li>Calendar</li> </ul>
    0.00
    Month
  • Basic
    <ul> <li>24 GB</li> <li>Online store</li> <li>Customer support</li> <li>Extended access rights to CRM, Drive, etc</li> </ul>
    49.00
    Month
  • Standard
    <ul> <li>100 GB</li> <li>Restore from backup</li> <li>Apply menu to all</li> <li>Apply background to all</li> </ul>
    99.00
    Month
  • Professional
    <ul> <li>1024 GB</li> <li>Connect your own domain</li> <li>Restrict access by IP address</li> </ul>
    199.00
    Month
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  • Developer Tier
    <ul> <li>Complete API access</li> <li>Notification design studio</li> <li>Basic logging and analytics</li> </ul>
    0.005
    Other
  • Business Tier
    <ul> <li>Internationalization of notifications</li> <li>Multi-region support</li> <li>End-to-end testing</li> </ul>
    Custom
    Year
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  • Free
    <ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>
    0.00
    Other
  • Premium
    <ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>
    224.00
    Month
  • Premium Plus
    <ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>
    449.00
    Month
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  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month

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