Capsule

customer service > CRM Software

Customer Review
10
10.0

The ideal CRM tool for companies with 10-1000 employees. Over 10,000 businesses across the globe use Capsule to better organize their customer facing and sales activities. Capsule is easy to use, yet powerful and customisable so you can adapt it to your business. It integrates with other popular apps such as Google G Suite, QuickBooks, MailChimp and Zapier for advanced sales automation.

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App Pricing Page

Professional	<ul> <li>50,000 Contacts</li> <li>10GB Storage per User</li> <li>Activity Reporting</li> <li>Key integrations including Microsoft 365, Google, Xero, MailChimp, Zapier & many more</li> </ul>	18.00	Month
Teams	<ul> <li>100,000 Contacts</li> <li>20GB Storage per User</li> <li>Multiple Sales Pipelines</li> <li>Advanced Sales Reporting</li> </ul>	36.00	Month
Enterprise	<ul> <li>200,000 Contacts</li> <li>40GB Storage per User</li> <li>Implementation Support</li> <li>Import Assistance</li> </ul>	54.00	Month

This app has yearly payment discounts available.

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Independent Reviewer Comments

SIMPLE = BETTER

Ninette Josiane

Goodbye Salesforce and your aggressive sale tactics!! Capsule is clean and I love it!

Pros:

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Cons:

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Capsule

Get Capsule

Professional

<ul> <li>50,000 Contacts</li> <li>10GB Storage per User</li> <li>Activity Reporting</li> <li>Key integrations including Microsoft 365, Google, Xero, MailChimp, Zapier & many more</li> </ul>

18.00

Month
Teams

<ul> <li>100,000 Contacts</li> <li>20GB Storage per User</li> <li>Multiple Sales Pipelines</li> <li>Advanced Sales Reporting</li> </ul>

36.00

Month
Enterprise

<ul> <li>200,000 Contacts</li> <li>40GB Storage per User</li> <li>Implementation Support</li> <li>Import Assistance</li> </ul>

54.00

Month

Canny.io

Get Canny.io

Free

<ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul>

0.00

Month
Growth

<ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul>

400.00

Month
Business

<ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul>

Custom

Other

Map My Customers

Get Map My Customers

Personal

<ul> <li>All standard features of Map My Customers, including routing, activity tracking and reports</li> <li>Support agents available during business hours via chat and email</li> <li>One-way CRM Integration available to import customer data from one of our supported CRMs</li> </ul>

60.00

Month
Team

<ul> <li>Team-wide reporting and dashboards on activities, performance and deal progress</li> <li>User permissions on activities, performance and deal progress</li> <li>Guided onboarding to jump-start your team to ensure faster results</li> <li>Two-way and custom CRM integration to seamlessly move data between systems</li> </ul>

105.00

Month

MessageBird

Get MessageBird

Free

<ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>

0.00

Other
Custom

<ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>

Custom

Other

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