HotJar

Customer Review
7
7.0

Product Promo Box

HotJar logo
HotJar

Behavior Analytics Tool

Owned By
Other OS
web app only
Mgmt Review
  • paid

Hotjar is a simple, visual approach to finding, organising, and expressing user requirements. It delivers product experience insights on how users act and what they care about, allowing product teams to bring genuine value to customers. The Analysis tools allow you to track and study user activity (see what they do), whereas the Feedback tools allow you to "hear" what they have to say (the Voice of User).

Main Promo Image

In-Depth Reviewer Comments


William Y.
Best for website optimization

Hotjar is a different tool. It is basically a tool that shows you various metrics that can help for the website design and navigation.

How did your team benefit the most?:
From a perspective of the design team it somewhat simplifies and makes it easy for them to create the best performing design layout.
One Major Feature That You Benefited From:
Heatmaps is its best feature so far it helps in understanding how visitors interact and engage with the website, it also shows data points that can be used to optimize site design for increasing engagement time.
How difficult is it to get started?:
It's a UI optimisation platform so it had to have a pleasing UI itself, learning about it wasn't really a challenge as it had sufficient resources that explains it's features.
One thing or feature you would improve:
I guess for sites like ours that handle large traffic on a daily basis it leaves you no choice but to upgrade to a premium plan, because free plan works on limited traffic.
Size of your organization:
50-100
Position or Role:
CMO
Why You Signed Up:
To optimize website UI for better performance

App Pricing Page

Basic <ul> <li>35 sessions per day</li> <li>365 days data storage</li> <li>Heatmaps - Unlimited</li> <li>Data capture: Automatic & continuous</li> </ul> 0.00 Other
Plus <ul> <li>100 sessions per day</li> <li>Events API: track user actions</li> <li>Filter and segment data</li> <li>Page Targeting - URL and events</li> </ul> 39.00 Month
Business <ul> <li>Sessions per day - Starting from 500</li> <li>Identify API: track custom user attributes</li> <li>Filter by rage clicks</li> <li>Filter by u-turns</li> </ul> 99.00 Month
Scale <ul> <li>Unlimited daily sessions</li> <li>Unlimted responses per month</li> <li>Dedicated customer success manager</li> <li>SAML single sign-on (SSO)</li> </ul> Custom Other
This app has yearly payment discounts available.

InsiderApps Video Reviews

No video reviews just yet.

Independent Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

Join thousands of business-minded professionals to receive special offers, free access, and new releases of the worlds elite software.

Customer Questions

No one has asked any questions yet.
  • Basic
    <ul> <li>35 sessions per day</li> <li>365 days data storage</li> <li>Heatmaps - Unlimited</li> <li>Data capture: Automatic & continuous</li> </ul>
    0.00
    Other
  • Plus
    <ul> <li>100 sessions per day</li> <li>Events API: track user actions</li> <li>Filter and segment data</li> <li>Page Targeting - URL and events</li> </ul>
    39.00
    Month
  • Business
    <ul> <li>Sessions per day - Starting from 500</li> <li>Identify API: track custom user attributes</li> <li>Filter by rage clicks</li> <li>Filter by u-turns</li> </ul>
    99.00
    Month
  • Scale
    <ul> <li>Unlimited daily sessions</li> <li>Unlimted responses per month</li> <li>Dedicated customer success manager</li> <li>SAML single sign-on (SSO)</li> </ul>
    Custom
    Other
Factoreal
  • Beginner Plan
    <ul> <li>5,000 Contacts</li> <li>Email Marketing</li> <li>Unlimited Social Posts</li> <li>Unlimited Social Ads</li> </ul>
    69.00
    Month
  • Standard Plan
    <ul> <li>20,000 Contacts</li> </ul>
    129.00
    Month
  • Growth Plan
    <ul> <li>50,000 Contacts</li> </ul>
    229.00
    Month
  • Pro Plan
    <ul> <li>100,000 Contacts</li> </ul>
    349.00
    Month
  • Enterprise
    <ul> <li>Over 100,000 Contacts</li> </ul>
    Custom
    Other
AdCreative
  • Starter
    <ul> <li>10 Credits</li> <li>1 Brand</li> <li>Unlimited Generations</li> <li>Facebook & Google Integrations</li> </ul>
    29.00
    Month
  • Premium
    <ul> <li>25 Credits</li> <li>2 Brand</li> <li>2 Users</li> </ul>
    59.00
    Month
  • Ultimate
    <ul> <li>50 Credits</li> <li>2 Brand</li> <li>2 Users</li> </ul>
    99.00
    Month
  • Scale-Up
    <ul> <li>100 Credits</li> <li>2 Brand</li> <li>4 Users</li> </ul>
    149.00
    Month
AnyTrack
  • Basic
    <ul> <li>1 website</li> <li>1 Ad Pixel</li> <li>1 Conversion Source</li> <li>3 Months of Data Retention</li> </ul>
    50.00
    Month
  • Personal
    <ul> <li>3 websites</li> <li>1 Pixel per Ad Platform</li> <li>Infinte Conversion Sources</li> <li>12 Months of Data Retention</li> </ul>
    150.00
    Month
  • Advanced
    <ul> <li>10 websites</li> <li>Unlimited Ad Pixels</li> <li>12 Months of Data Retention</li> <li>3,000,000 Sessions Included</li> </ul>
    300.00
    Month

Similar Apps

SmartPlanet Expert Solution

Automation Service for Lodging and Restaurant Business

Smartwaiver

Convert waivers into digital waivers

Clearbit

Marketing Data Activation Platform

Autodesk Construction Cloud (Build)

Construction field and project management solution

Wooqer

Workflow automation and personnel training

Contractor Foreman

Construction management solution for contractors

Wellyx

Fitness, salon & spa management tool


The business app store.
All the best web apps you need for your business. Curated and compared.
1,000+ Apps for every business category you can imagine. We independently review and compare software applications to find you the best ones for you what you need.
To accomplish your goals, you need the right tools.

Associated Content

  • When we talk about website tracking and data collection, the first thing that comes to mind is Google Analytics. This tool is trusted and used by half a billion people on earth. Google Analytics is one of the easiest and fastest ways to inform a website's marketing tactics. However, this standard tool has some setbacks that users…
  • The process of collecting data for your online marketplace to make statistics decisions and boost online sales is known as eCommerce analytics. Commercial enterprises can use this information to comprehend better changes in customer behaviour, price, and market goods. eCommerce analytics tools offer data for all phases of the buyer's path. They can assist in the discovery of data on customer…