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LiveAgent

No customer reviews yet.

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LiveAgent

Customer Support Software for Teams

Owned By

Quality Unit, LLC.

Other OS

Android

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iOS

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Mgmt Review
  • free
  • paid

LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

App Pricing Page

Free <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul> 0.00 Other
Ticket <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul> 15.00 Month
Ticket+Chat <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul> 29.00 Month
All-inclusive <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul> 49.00 Month
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

No one has asked any questions yet.
  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month
TapMango
  • Enterprise
    <ul> <li>Manage multiple locations with ease</li> <li>Integrate with your existing POS</li> <li>Track and manage your customers</li> <li>Get valuable feedback and more positive online reviews</li> </ul>
    Custom
    Other
Pipedrive
  • Essential
    <ul> <li>Lead, deal, calendar and pipeline management</li> <li>Simple data import and easy customization</li> <li>24/7 support and 275+ integrations</li> <li>Open deal limit (per company) - 3,000</li> </ul>
    11.90
    Month
  • Advanced
    <ul> <li>Full email sync with templates and scheduling</li> <li>Group emailing plus open and click tracking</li> <li>Workflow builder with triggered automations</li> <li>Open deal limit (per company) - 10,000</li> </ul>
    24.90
    Month
  • Professional
    <ul> <li>One-click calling and call tracking</li> <li>Create, manage and eSign documents and contracts</li> <li>Revenue projections, forecasts and enhanced custom reporting</li> <li>Open deal limit (per company) - 100,000</li> </ul>
    49.90
    Month
  • Enterprise
    <ul> <li>Unlimited user permission and visibility settings</li> <li>Additional and heightened security preferences</li> <li>Implementation program and phone support</li> <li>No feature usage limits</li> </ul>
    74.90
    Month
20NINE
  • 29
    <ul> <li>Company & contact directories</li> <li>Meetings & reminders</li> <li>Reports & diagrams</li> <li>Advanced searching</li> </ul>
    2.88
    Month
  • 29 for consultants
    <ul> <li>Consultant CVs</li> <li>Recruitment pipeline</li> <li>Accrual reports</li> <li>Company & contact directories</li> </ul>
    2.88
    Month
  • 29:ONE
    <ul> <li>Office 365</li> <li>LinkedIn LeadClipper</li> <li>Document templates</li> <li>Google Workspace</li> </ul>
    12.81
    Month

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