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LiveAgent

customer service > Customer Success Software > Customer Chat Software > Customer Service Software > Support & Helpdesk Software > Gamification Software

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LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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App Pricing Page

Free	<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>	0.00	Other
Ticket	<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>	15.00	Month
Ticket+Chat	<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>	29.00	Month
All-inclusive	<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>	49.00	Month

This app has yearly payment discounts available.

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LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

TeamViewer Engage

Get TeamViewer Engage

Lite

<ul> <li>Chatbots - 3</li> <li>Multiple Markets - 1</li> <li>Multiple Chat Widgets - 1</li> <li>Screen Sharing</li> </ul>

29.90

Year
Pro

<ul> <li>Chatbots - Unlimited</li> <li>Multiple Markets - Unlimited</li> <li>Multiple Chat Widgets - Unlimited</li> <li>Agent Workload Management</li> </ul>

59.90

Year
Enterprise

<ul> <li>Chatbots: NLP API</li> <li>Custom Integrations</li> <li>Customize Chat Widgets - Override CSS styles</li> <li>Mobile SDK</li> </ul>

Custom

Other

Enginemailer

Get Enginemailer

Free

<ul> <li>Unlimited subscribers</li> <li>Up to 3 landing pages</li> <li>Unlimited online & popup forms</li> <li>Up to 10,000 emails/month (Limited to 500 emails/day)</li> </ul>

0.00

Other
Paid

<ul> <li>Multiple user access</li> <li>Unlimited landing pages (plus custom domain)</li> <li>Logo removal</li> <li>Price for 25,000 emails/month</li> </ul>

29.00

Month
Enterprise

<ul> <li>Flexible billing</li> <li>Extended support</li> <li>Delivery monitoring</li> <li>Priority sending</li> </ul>

Custom

Other

Get Close

Starter

<ul> <li>Up to 3 Users</li> <li>Lead, contact, and opportunity storage</li> <li>Smart Views (saved lead lists)</li> <li>Email support and help center</li> </ul>

29.00

Month
Basic

<ul> <li>Up to 30 users</li> <li>Call forwarding</li> <li>Custom fields</li> <li>External phone numbers</li> </ul>

69.00

Month
Professional

<ul> <li>Up to 100 users</li> <li>Email and domain filtering</li> <li>Bulk email sending</li> <li>Email sequences</li> </ul>

99.00

Month
Business

<ul> <li>Unlimited users</li> <li>Predictive Dialer</li> <li>Custom roles & permissions</li> <li>Built-in call coaching</li> </ul>

149.00

Month

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