LiveAgent

customer service > Customer Success Software > Customer Chat Software > Customer Service Software > Support & Helpdesk Software > Gamification Software

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LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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App Pricing Page

Free	<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>	0.00	Other
Ticket	<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>	15.00	Month
Ticket+Chat	<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>	29.00	Month
All-inclusive	<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>	49.00	Month

This app has yearly payment discounts available.

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LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

Cloze

Get Cloze

Cloze Pro

<ul> <li>Smart AI</li> <li>One View of Everything</li> <li>Business-Grade Email</li> <li>Open Tracking and Reply Reminders</li> </ul>

19.99

Month
Business Silver

<ul> <li>Work as a Team</li> <li>Assign Responsibility</li> <li>Manage Privacy</li> </ul>

24.99

Month
Business Gold

<ul> <li>Smart Custom Fields</li> <li>Advanced Integrations</li> <li>Text Message Syncing</li> <li>Track Partners</li> </ul>

34.99

Month
Business Platinum

<ul> <li>Matching Engine</li> <li>Smart Templates</li> <li>Lead Capture</li> <li>Marketing Mail</li> </ul>

49.99

Month

Sweet Analytics

Get Sweet Analytics

Starter

<ul> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Sales revenue band up to $629255.00 / year</li> <li>Using only Magento, Shopify or Woocommerce</li> <li>Free 28 day trial</li> </ul>

124.00

Month
Pro Plan

<ul> <li>Pricing for upto $2.5 m in sales revenue</li> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Sales revenue band from $629255.00 and up to $12.59m / year</li> <li>Using only Magento, Shopify or Woocommerce platforms</li> </ul>

626.00

Month
Custom

<ul> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Any sales revenue band</li> <li>Using any e-commerce platform of your choice</li> <li>Unlimited marketing channels</li> </ul>

Custom

Month

Intercom

Get Intercom

Support

<ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>

Custom

Other
Engage

<ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>

Custom

Other
Convert

<ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>

Custom

Other

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