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LiveAgent

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LiveAgent

Customer Support Software for Teams

Owned By

Quality Unit, LLC.

Other OS

Android

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iOS

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Mgmt Review
  • free
  • paid

LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

App Pricing Page

Free <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul> 0.00 Other
Ticket <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul> 15.00 Month
Ticket+Chat <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul> 29.00 Month
All-inclusive <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul> 49.00 Month
This app has yearly payment discounts available.

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Customer Questions

No one has asked any questions yet.
  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month
Maximizer CRM
  • Small Office
    <ul> <li>Pricing per user, 1 user maximum</li> <li>Support - Email + Online Resources</li> <li>Sales Management - Opportunity Management, Pipeline Management, Partner Relationship Management</li> <li>Marketing Campaigns - Email Templates + Merge Fields</li> </ul>
    29.00
    Month
  • Business Plus
    <ul> <li>Pricing per user, no maximum seats</li> <li>Dashboards + Reporting - Customizable Dashboards, Standard Built-in Reports</li> <li>Sales Management - Territory Management, Campaign Source Identification, Multi Currency</li> <li>Marketing Campaigns - Campaign Tracking, Web Forms, Bulk Email: 50/month</li> </ul>
    49.00
    Month
  • Insights
    <ul> <li>Dashboards + Reporting - Formula Engine, Extensive Data Drill Down, Custom Data Widgets, Scheduled Email</li> <li>Sales Management - Customizable Sales Process</li> <li>Marketing Campaigns - Bulk Email: 100/month</li> <li>Contact Management - Audit Log, Unlimited Storage Limit</li> </ul>
    89.00
    Month
Juphy
  • Starter
    <ul> <li>Price per person</li> <li>Up to 5 Channels</li> <li>6 Months History</li> <li>Team Collaboration</li> </ul>
    25.00
    Month
  • Growth
    <ul> <li>Up to 10 Channels</li> <li>Unlimited History</li> <li>All Core Features</li> <li>Ads Comments</li> </ul>
    45.00
    Month
MessageBird
  • Free
    <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>
    0.00
    Other
  • Custom
    <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>
    Custom
    Other

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