LiveAgent

No customer reviews yet.

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LiveAgent

Customer Support Software for Teams

Owned By

Quality Unit, LLC.

Other OS

Android

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iOS

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Mgmt Review
  • free
  • paid

LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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In-Depth Reviewer Comments

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App Pricing Page

Free <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul> 0.00 Other
Ticket <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul> 15.00 Month
Ticket+Chat <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul> 29.00 Month
All-inclusive <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul> 49.00 Month
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

No one has asked any questions yet.
  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month
Enginemailer
  • Free
    <ul> <li>Unlimited subscribers</li> <li>Up to 3 landing pages</li> <li>Unlimited online & popup forms</li> <li>Up to 10,000 emails/month (Limited to 500 emails/day)</li> </ul>
    0.00
    Other
  • Paid
    <ul> <li>Multiple user access</li> <li>Unlimited landing pages (plus custom domain)</li> <li>Logo removal</li> <li>Price for 25,000 emails/month</li> </ul>
    29.00
    Month
  • Enterprise
    <ul> <li>Flexible billing</li> <li>Extended support</li> <li>Delivery monitoring</li> <li>Priority sending</li> </ul>
    Custom
    Other
SalesDrive
  • Enterprise
    <ul> <li>Pricing packages based on number of users</li> <li>Implementation and support</li> <li>Basic functionality - Contacts, applications, calls and more</li> <li>Customize the interface for your business</li> </ul>
    Custom
    Other
Factoreal
  • Beginner Plan
    <ul> <li>5,000 Contacts</li> <li>Email Marketing</li> <li>Unlimited Social Posts</li> <li>Unlimited Social Ads</li> </ul>
    69.00
    Month
  • Standard Plan
    <ul> <li>20,000 Contacts</li> </ul>
    129.00
    Month
  • Growth Plan
    <ul> <li>50,000 Contacts</li> </ul>
    229.00
    Month
  • Pro Plan
    <ul> <li>100,000 Contacts</li> </ul>
    349.00
    Month
  • Enterprise
    <ul> <li>Over 100,000 Contacts</li> </ul>
    Custom
    Other

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