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LiveAgent

customer service > Customer Success Software > Customer Chat Software > Customer Service Software > Support & Helpdesk Software > Gamification Software

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LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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App Pricing Page

Free	<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>	0.00	Other
Ticket	<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>	15.00	Month
Ticket+Chat	<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>	29.00	Month
All-inclusive	<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>	49.00	Month

This app has yearly payment discounts available.

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Customer Questions

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LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

SaaSquatch

Get SaaSquatch

Referral

<ul> <li>Embeddable Widgets</li> <li>Brandable User Experiences</li> <li>Automated Reward Fulfilment</li> <li>Referral Experiences</li> </ul>

1750.00

Month
Loyalty

<ul> <li>End-user Support Tools</li> <li>Analytics & Reporting</li> <li>Loyalty Experience (Rewards Exchange & Rewards List)</li> <li>Custom Rewards</li> </ul>

1750.00

Month
Lifecycle

<ul> <li>Unified Lifecycle Experiences</li> <li>Extensible Experiences</li> <li>Leaderboards</li> <li>Multi-language support</li> </ul>

Custom

Other

SalesDrive

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Enterprise

<ul> <li>Pricing packages based on number of users</li> <li>Implementation and support</li> <li>Basic functionality - Contacts, applications, calls and more</li> <li>Customize the interface for your business</li> </ul>

Custom

Other

Pipedrive

Get Pipedrive

Essential

<ul> <li>Lead, deal, calendar and pipeline management</li> <li>Simple data import and easy customization</li> <li>24/7 support and 275+ integrations</li> <li>Open deal limit (per company) - 3,000</li> </ul>

11.90

Month
Advanced

<ul> <li>Full email sync with templates and scheduling</li> <li>Group emailing plus open and click tracking</li> <li>Workflow builder with triggered automations</li> <li>Open deal limit (per company) - 10,000</li> </ul>

24.90

Month
Professional

<ul> <li>One-click calling and call tracking</li> <li>Create, manage and eSign documents and contracts</li> <li>Revenue projections, forecasts and enhanced custom reporting</li> <li>Open deal limit (per company) - 100,000</li> </ul>

49.90

Month
Enterprise

<ul> <li>Unlimited user permission and visibility settings</li> <li>Additional and heightened security preferences</li> <li>Implementation program and phone support</li> <li>No feature usage limits</li> </ul>

74.90

Month

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