LiveAgent

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LiveAgent

Customer Support Software for Teams

Owned By

Quality Unit, LLC.

Other OS

Android

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iOS

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Mgmt Review
  • free
  • paid

LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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App Pricing Page

Free <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul> 0.00 Other
Ticket <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul> 15.00 Month
Ticket+Chat <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul> 29.00 Month
All-inclusive <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul> 49.00 Month
This app has yearly payment discounts available.

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Customer Questions

No one has asked any questions yet.
  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month
Gorgias
  • Basic
    <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>
    60.00
    Other
  • Pro
    <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>
    360.00
    Month
  • Advanced
    <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>
    900.00
    Month
  • Enterprise
    <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>
    Custom
    Other
EnableX.io
  • Enterprise
    <ul> <li>Future-Proof Infrastructure</li> <li>Analytics and Management Tool</li> <li>Secure And Compliant</li> <li>Comprehensive Developer Resources</li> </ul>
    Custom
    Other
Sweet Analytics
  • Starter
    <ul> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Sales revenue band up to $629255.00 / year</li> <li>Using only Magento, Shopify or Woocommerce</li> <li>Free 28 day trial</li> </ul>
    124.00
    Month
  • Pro Plan
    <ul> <li>Pricing for upto $2.5 m in sales revenue</li> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Sales revenue band from $629255.00 and up to $12.59m / year</li> <li>Using only Magento, Shopify or Woocommerce platforms</li> </ul>
    626.00
    Month
  • Custom
    <ul> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Any sales revenue band</li> <li>Using any e-commerce platform of your choice</li> <li>Unlimited marketing channels</li> </ul>
    Custom
    Month

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