UserTesting

customer service > Customer Experience Software

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UserTesting enables every organization to deliver the best customer experience powered by human insights. With UserTestings on-demand human insights platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue.

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App Pricing Page

Essentials	<ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>	Custom	Month
Advanced	<ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>	Custom	Month
Ultimate	<ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>	Custom	Month

No yearly discounts available.

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UserTesting

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Essentials

<ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>

Custom

Month
Advanced

<ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>

Custom

Month
Ultimate

<ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>

Custom

Month

Shape

Get Shape

Enterprise

<ul> <li>Automated CRM</li> <li>Built-in Calling</li> <li>Text Messaging</li> <li>AI Sales Automation</li> </ul>

99.00

Month

Maximizer CRM

Get Maximizer CRM

Small Office

<ul> <li>Pricing per user, 1 user maximum</li> <li>Support - Email + Online Resources</li> <li>Sales Management - Opportunity Management, Pipeline Management, Partner Relationship Management</li> <li>Marketing Campaigns - Email Templates + Merge Fields</li> </ul>

29.00

Month
Business Plus

<ul> <li>Pricing per user, no maximum seats</li> <li>Dashboards + Reporting - Customizable Dashboards, Standard Built-in Reports</li> <li>Sales Management - Territory Management, Campaign Source Identification, Multi Currency</li> <li>Marketing Campaigns - Campaign Tracking, Web Forms, Bulk Email: 50/month</li> </ul>

49.00

Month
Insights

<ul> <li>Dashboards + Reporting - Formula Engine, Extensive Data Drill Down, Custom Data Widgets, Scheduled Email</li> <li>Sales Management - Customizable Sales Process</li> <li>Marketing Campaigns - Bulk Email: 100/month</li> <li>Contact Management - Audit Log, Unlimited Storage Limit</li> </ul>

89.00

Month

Pastel

Get Pastel

Free Forever

<ul> <li>Unlimited free canvases</li> <li>Unlimited guest reviewers</li> <li>Unlimited versions per canvas</li> <li>3 day commenting window</li> </ul>

0.00

Month
Solo

<ul> <li>3 premium canvases</li> <li>File attachments in comments</li> <li>Export to CSV</li> </ul>

29.00

Month
Studio

<ul> <li>Pause commenting on canvases</li> <li>Organise with folders and labels</li> <li>Export to Trello, Asana, Jira, etc.</li> <li>Export to a webhook or Zapier</li> </ul>

99.00

Month
Enterprise

<ul> <li>Starts at 10 users</li> <li>Single sign-on (SSO)</li> <li>Custom terms</li> <li>Dedicated account representative</li> </ul>

350.00

Month

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