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UserTesting

customer service > Customer Experience Software

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UserTesting enables every organization to deliver the best customer experience powered by human insights. With UserTestings on-demand human insights platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue.

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App Pricing Page

Essentials	<ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>	Custom	Month
Advanced	<ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>	Custom	Month
Ultimate	<ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>	Custom	Month

No yearly discounts available.

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UserTesting

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Essentials

<ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>

Custom

Month
Advanced

<ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>

Custom

Month
Ultimate

<ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>

Custom

Month

Intercom

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Support

<ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>

Custom

Other
Engage

<ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>

Custom

Other
Convert

<ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>

Custom

Other

Immerss

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Enterprise

<ul> <li>Live with Customer</li> <li>Co-Shopping Experience</li> <li>In-App Messaging</li> <li>Virtual Appointments</li> </ul>

Custom

Other

Solid Performers CRM

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Square

<ul> <li>Complete Pre-Sales</li> <li>Lead Management</li> <li>Deal Management</li> <li>Contact Management</li> </ul>

8.04

Month
Pentagon

<ul> <li>Pre-Sales & Post Sale</li> <li>Client Management</li> <li>PI Management</li> <li>Invoice Management</li> </ul>

11.58

Month
Hexagon

<ul> <li>Advanced Pre-Sales & Post Sale</li> <li>Custom Dashboard</li> <li>Custom Report</li> <li>Advanced API Integrations</li> </ul>

16.09

Month

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