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CometChat

Customer Review
10
9
7
10
9
9.0

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CometChat logo
CometChat

In-app Communication Platform

Owned By

CometChat Inc.

Other OS
web app only
Mgmt Review
Get CometChat
  • free
  • paid

CometChat allows businesses and developers to add voice, video, chat and text to their apps and websites. It is an in-app communication platform that delivers scalable, secure and convenient solutions that creates meaningful user-to-user engagement for growing businesses. Some solutions provided by the platform include- UI kits, chat widgets, SDK (software development kit) and APIs (application programming interface).

CometChat desktop view
CometChat mobile view 1
CometChat mobile view 2
Main Promo Image
CometChat App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Startup <ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul> 149.00 Month
Growth <ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul> 399.00 Month
Scale <ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul> 749.00 Month
Enterprise <ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


Feature rich chat APIs and SDKs
Leonore Lia

CometChat is great. Many language SDK support: JavaScript, iOS Swift &amp; Andriod Kotlin, User customizable UI and continuous feature enhancement &amp; bug fixing.

Pros:
N/A
Cons:
N/A

Great Product
Øystein Alexander

We are very happy with the product and services. Our team loves CometChat, earlier we were using Applozic and CometChat is 100x better than them.

Pros:
N/A
Cons:
N/A

Neat and clean UI but expensive
Richard K. W.

What I like about the application is that their system allows to auto generate URL favicons and video file thumbnails. There are constant updates for the application which causes the flow of work to break at times and also glitching the data. A little steep on the pocket.

Pros:
N/A
Cons:
N/A

The best chat API out there
Jacob Sathern

Smooth API and fast integration... It is one of the best chat integrations you can have for your application. One small snag is that we had a bit of trouble with our responses but it seemed to likely just be a caching issue.

Pros:
N/A
Cons:
N/A

Lovely integration
Ted M.

In-app chat for our new local commerce start-up (think grubhub but for local boutiques and other businesses). Easy to install and implement. We have not converted to the paying program yet because we have not launched. This feature alone (testing for free) makes this hugely valuable to us.

Pros:
Free to implement on your early build.
Cons:
Not sure how this scales, but we are confident it will work.
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Customer Questions

Shweta T.

Do you use Docker-swarm as an option for deployment?

No answer has been provided yet. We have also reached out to the company for an answer.
CometChat logo
CometChat
Get CometChat
  • Startup
    <ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul>
    149.00
    Month
  • Growth
    <ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul>
    399.00
    Month
  • Scale
    <ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul>
    749.00
    Month
  • Enterprise
    <ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul>
    Custom
    Other
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Kapture CRM
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  • Essential
    <ul> <li>Omnichannel Ticketing</li> <li>Auto-assign Tickets</li> <li>SLA Management</li> <li>Data Import</li> </ul>
    32.16
    Month
  • Professional
    <ul> <li>Custom API</li> <li>Ecommerce Integrations</li> <li>Reports & Analytics</li> <li>Social Media Integrations</li> </ul>
    51.47
    Month
  • Enterprise
    <ul> <li>Custom Reporting</li> <li>Sandbox</li> <li>IP Whitelisting</li> <li>Dashboards</li> </ul>
    96.52
    Month
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Intercom
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  • Support
    <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>
    Custom
    Other
  • Engage
    <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>
    Custom
    Other
  • Convert
    <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>
    Custom
    Other
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Acuity Scheduling
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  • Emerging
    <ul> <li>Number of staff/locations - 1</li> <li>Client self-scheduling</li> <li>Offer unlimited services and appointments</li> <li>Accept payments and deposits through Stripe, Square, or PayPal</li> </ul>
    15.00
    Month
  • Growing
    <ul> <li>Number of staff/locations - 6</li> <li>Text message reminders (worldwide)</li> <li>Offer appointment packages (including payment plans)</li> <li>Sell subscriptions, memberships, and gift certificates</li> </ul>
    25.00
    Month
  • Powerhouse
    <ul> <li>Number of staff/locations - 36</li> <li>Remove "Powered by" on your scheduler</li> <li>Sign BAA for HIPAA compliance</li> <li>Custom API & CSS for Developers</li> </ul>
    50.00
    Month

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