CometChat

Customer Review
10
9
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9.0

Product Promo Box

CometChat logo
CometChat

In-app Communication Platform

Owned By

CometChat Inc.

Other OS
web app only
Mgmt Review
Get CometChat
  • free
  • paid

CometChat allows businesses and developers to add voice, video, chat and text to their apps and websites. It is an in-app communication platform that delivers scalable, secure and convenient solutions that creates meaningful user-to-user engagement for growing businesses. Some solutions provided by the platform include- UI kits, chat widgets, SDK (software development kit) and APIs (application programming interface).

CometChat desktop view
CometChat mobile view 1
CometChat mobile view 2
Main Promo Image
CometChat App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Startup <ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul> 149.00 Month
Growth <ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul> 399.00 Month
Scale <ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul> 749.00 Month
Enterprise <ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


Feature rich chat APIs and SDKs
Leonore Lia

CometChat is great. Many language SDK support: JavaScript, iOS Swift &amp; Andriod Kotlin, User customizable UI and continuous feature enhancement &amp; bug fixing.

Pros:
N/A
Cons:
N/A

Great Product
Øystein Alexander

We are very happy with the product and services. Our team loves CometChat, earlier we were using Applozic and CometChat is 100x better than them.

Pros:
N/A
Cons:
N/A

Neat and clean UI but expensive
Richard K. W.

What I like about the application is that their system allows to auto generate URL favicons and video file thumbnails. There are constant updates for the application which causes the flow of work to break at times and also glitching the data. A little steep on the pocket.

Pros:
N/A
Cons:
N/A

The best chat API out there
Jacob Sathern

Smooth API and fast integration... It is one of the best chat integrations you can have for your application. One small snag is that we had a bit of trouble with our responses but it seemed to likely just be a caching issue.

Pros:
N/A
Cons:
N/A

Lovely integration
Ted M.

In-app chat for our new local commerce start-up (think grubhub but for local boutiques and other businesses). Easy to install and implement. We have not converted to the paying program yet because we have not launched. This feature alone (testing for free) makes this hugely valuable to us.

Pros:
Free to implement on your early build.
Cons:
Not sure how this scales, but we are confident it will work.
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Customer Questions

Shweta T.

Do you use Docker-swarm as an option for deployment?

No answer has been provided yet. We have also reached out to the company for an answer.
CometChat logo
CometChat
Get CometChat
  • Startup
    <ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul>
    149.00
    Month
  • Growth
    <ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul>
    399.00
    Month
  • Scale
    <ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul>
    749.00
    Month
  • Enterprise
    <ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul>
    Custom
    Other
Contus MirrorFly logo
CONTUS MirrorFly
Get CONTUS MirrorFly
  • Essentials
    <ul> <li>For 5K active users</li> <li>Private 1-to-1 chat</li> <li>Group Chat</li> <li>Unlimited Storage</li> </ul>
    99.00
    Month
  • Growth
    <ul> <li>Voice Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> </ul>
    199.00
    Month
  • Premium
    <ul> <li>Voice Call Included upto 7500 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 7500 mins (Addl Charges $0.0015/mint)</li> <li>Group Calls </ul>
    999.00
    Month
  • Self-managed
    <ul> <li>Unlimited Voice Calls</li> <li>Unlimited Video Calls</li> <li>Unlimited Group Calls</li> <li>Customizable End-to-End Security (AES-256, SSL)</li> </ul>
    Custom
    Other
LiveAgent Logo
LiveAgent
Get LiveAgent
  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month
Canny logo
Canny.io
Get Canny.io
  • Free
    <ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul>
    0.00
    Month
  • Growth
    <ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul>
    400.00
    Month
  • Business
    <ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul>
    Custom
    Other

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