CometChat

communication > chat > collaboration > Instant Messaging & Chat Software > customer service > Customer Engagement Software

Customer Review
10
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9.0

CometChat allows businesses and developers to add voice, video, chat and text to their apps and websites. It is an in-app communication platform that delivers scalable, secure and convenient solutions that creates meaningful user-to-user engagement for growing businesses. Some solutions provided by the platform include- UI kits, chat widgets, SDK (software development kit) and APIs (application programming interface).

In-Depth Reviewer Comments

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App Pricing Page

Startup	<ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul>	149.00	Month
Growth	<ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul>	399.00	Month
Scale	<ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul>	749.00	Month
Enterprise	<ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul>	Custom	Other

This app has yearly payment discounts available.

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Independent Reviewer Comments

Feature rich chat APIs and SDKs

Leonore Lia

CometChat is great. Many language SDK support: JavaScript, iOS Swift & Andriod Kotlin, User customizable UI and continuous feature enhancement & bug fixing.

Pros:

N/A

Cons:

N/A

Great Product

Øystein Alexander

We are very happy with the product and services. Our team loves CometChat, earlier we were using Applozic and CometChat is 100x better than them.

Pros:

N/A

Cons:

N/A

Neat and clean UI but expensive

Richard K. W.

What I like about the application is that their system allows to auto generate URL favicons and video file thumbnails. There are constant updates for the application which causes the flow of work to break at times and also glitching the data. A little steep on the pocket.

Pros:

N/A

Cons:

N/A

The best chat API out there

Jacob Sathern

Smooth API and fast integration... It is one of the best chat integrations you can have for your application. One small snag is that we had a bit of trouble with our responses but it seemed to likely just be a caching issue.

Pros:

N/A

Cons:

N/A

Lovely integration

Ted M.

In-app chat for our new local commerce start-up (think grubhub but for local boutiques and other businesses). Easy to install and implement. We have not converted to the paying program yet because we have not launched. This feature alone (testing for free) makes this hugely valuable to us.

Pros:

Free to implement on your early build.

Cons:

Not sure how this scales, but we are confident it will work.

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Customer Questions

Shweta T.

Do you use Docker-swarm as an option for deployment?

No answer has been provided yet. We have also reached out to the company for an answer.

CometChat

Get CometChat

Startup

<ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul>

149.00

Month
Growth

<ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul>

399.00

Month
Scale

<ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul>

749.00

Month
Enterprise

<ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul>

Custom

Other

Gallabox

Get Gallabox

Growth

<ul> <li>Up to 1,000 free Bot Conversations per month</li> </ul>

22

Month
Scale

<ul> <li>Up to 4,500 free Bot Conversations per month</li> </ul>

33.05

Month
Pro

<ul> <li>Up to 10,000 free Bot Conversations per month</li> </ul>

64.27

Month

MageNative Magento App

Get MageNative Magento A

Enterprise

<ul> <li>Home Page Bannerright</li> <li>Product Listingright</li> <li>Product Sortingright</li> <li>Product Detail Page</li> </ul>

249.00

Other

POSTOPLAN

Get POSTOPLAN

START

<ul> <li>View statistics for your posts</li> <li>Choose periods and accounts to view statistics</li> <li>The best time for publication</li> <li>Download statistics and reports from our website</li> </ul>

1.90

Month
BUSINESS

<ul> <li>Replies to Facebook and Instagram comments</li> <li>Reply to Instagram user mentions</li> <li>Replies to Facebook posts</li> <li>Filter by tags and accounts</li> </ul>

6.90

Month

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