EngageBay

Customer Review
7
9
9
8.3

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EngageBay

Service CRM, marketing and sales integrated software

Owned By
EngageBay Inc
Other OS

Windows

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iOS

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Android

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EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. EngageBay brings you powerful sales enablement tools to train your sales force training tools and it automatically records all your communications with clients, via phone and/or email. - all from one easy to use platform.

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In-Depth Reviewer Comments


Thomas R.
Value for money CRM

Performance wise it's worth it to use it for processing customer queries quickly, and we've actually been able to boost our speed.

How did your team benefit the most?:
Great improvement in our customer support operations with this tool we have made customer service much more efficient.
One Major Feature That You Benefited From:
Most of the features are significant to mention one it'll live chat software it does simplify talking to new potential users.
How difficult is it to get started?:
Its own support for it's users is very helpful that makes it convenient to learn to use it.
One thing or feature you would improve:
CSV file export is time taking and often fails
Size of your organization:
50-90
Position or Role:
CMO
Why You Signed Up:
For building strong customer support

Victor G.
It truly is all in one CRM

It is a complete solution for capturing, nurturing and converting leads into customers all this can be done via multiple channels like email, cold sales, etc.

How did your team benefit the most?:
Time and money are both saved because now we have most of the necessary features all in one tool and its relatively affordable so it is worth it.
One Major Feature That You Benefited From:
We leveraged its marketing automation capabilities to automate email campaigns and capture site visitors using lead magnets and the results have shown positive growth.
How difficult is it to get started?:
Won't say difficult but will say there's definitely some learning curve to it but it also has detailed guides on each of its features.
One thing or feature you would improve:
CSV file export is time taking and often fails.
Size of your organization:
10-30
Position or Role:
Technology Manager
Why You Signed Up:
We use this tool for automating marketing

App Pricing Page

Free <ul> <li>500 Contacts</li> <li>Email Marketing</li> <li>Autoresponders</li> <li>Email Broadcast</li> </ul> 0.00 Month
Basic <ul> <li>1,000 Contacts</li> <li>Email Templates</li> <li>Web Pop-ups</li> <li>Landing Page Builder</li> </ul> 14.99 Month
Growth <ul> <li>10,000 Contacts</li> <li>Marketing Automation</li> <li>Push Notifications</li> <li>Site Messages</li> </ul> 49.99 Month
Pro <ul> <li>Unlimited Contacts</li> <li>Marketing Automation</li> <li>Web Analytics</li> <li>Proposal Analytics</li> </ul> 99.99 Month
This app has yearly payment discounts available.
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Independent Reviewer Comments


People love this app no idea why
Moriah Gray

I don't get it, everyone raves about this software but I don't see why. Less features and worse UI than most others. Hubspot is soooo much better as a CRM. This is really an email marketing tool dressed as a CRM.

Pros:
Good for cold-emailing
Cons:
CRM is blah
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Customer Questions

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EngageBay
Get EngageBay
  • Free
    <ul> <li>500 Contacts</li> <li>Email Marketing</li> <li>Autoresponders</li> <li>Email Broadcast</li> </ul>
    0.00
    Month
  • Basic
    <ul> <li>1,000 Contacts</li> <li>Email Templates</li> <li>Web Pop-ups</li> <li>Landing Page Builder</li> </ul>
    14.99
    Month
  • Growth
    <ul> <li>10,000 Contacts</li> <li>Marketing Automation</li> <li>Push Notifications</li> <li>Site Messages</li> </ul>
    49.99
    Month
  • Pro
    <ul> <li>Unlimited Contacts</li> <li>Marketing Automation</li> <li>Web Analytics</li> <li>Proposal Analytics</li> </ul>
    99.99
    Month
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FirstHive
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  • Enterprise
    <ul> <li>Secure, privacy compliant platform</li> <li>Granular data access</li> <li>Multiple default predictive models</li> <li>Plays well with BI tools</li> </ul>
    Custom
    Other
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  • Early
    <ul> <li>Add unlimited contacts</li> <li>Track workflow with boards</li> <li>Send invoices with 1 click</li> <li>Collect payments digitally</li> </ul>
    Custom
    Other
  • Growing
    <ul> <li>Add unlimited jobs</li> <li>Offer financing to homeowners</li> <li>Run custom reports</li> <li>Automate 10 workflows</li> </ul>
    Custom
    Other
  • Established
    <ul> <li>Track workflow with unlimited boards</li> <li>Automate unlimited workflows</li> <li>Sync multiple locations to Quickbooks</li> <li>Integrate unlimited software tools</li> </ul>
    Custom
    Other
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Freshsales
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  • Free
    <ul> <li>Pricing per user</li> <li>Contact & Account Management</li> <li>Contact Lifecycle Stages</li> <li>Built-in Chat, Email, & Phone</li> </ul>
    0.00
    Month
  • Growth
    <ul> <li>Visual Sales Pipeline</li> <li>AI-powered Predictive Contact Scoring</li> <li>Sales Sequences</li> <li>Up to 2,000 Bot Sessions/Month</li> </ul>
    18.00
    Month
  • Pro
    <ul> <li>Multiple Sales Pipelines</li> <li>Time-based Workflows</li> <li>AI-powered Deal Insights & Next Best Action</li> <li>Up to 3,000 Bot Sessions/Month</li> </ul>
    47.00
    Month
  • Enterprise
    <ul> <li>Custom Modules</li> <li>AI-based Forecasting Insights</li> <li>Audit Logs</li> <li>Up to 5,000 Bot Sessions/Month</li> </ul>
    83.00
    Month

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