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FieldPulse

operations management > Field Service Management (FSM) Software > customer service

Customer Review
9
9.0

FieldPulse is the first truly customizable field service management (FSM) software built for growing teams. From scheduling and invoicing to CRM, job tracking, and AI‑driven automation, FieldPulse helps field service businesses run smoothly and grow confidently. With a team that listens and software that adapts to the way you work, FieldPulse makes it easy to stay organized and deliver world-class service.

In-Depth Reviewer Comments

Praj W.

An all-in-one for administration tasks

The advantages of utilizing FieldPulse are that it has so many functions that I can focus on expanding my business rather than doing tedious administrative work. You can modify its many automation parameters to make them function best for your particular organization. There are numerous software connectors available for FieldPulse, like Xero (Win!) and Square. Overall, a highly cost-effective product that is simple to use and is creative.

It is assisting me in reclaiming my time, allowing me to concentrate on important things like my team, and my clients, and expanding our little business. FieldPulse maintains the professionalism on which our company prides itself and they are pleasant to work with.

By enabling internal process tracking for the business and letting customers "browse" for new services and goods on the booking portal, Fieldpulse is revolutionizing communication.

How did your team benefit the most?:

Able to focus on expanding my business rather than doing tedious administrative work.

One Major Feature That You Benefited From:

Scheduling & Dispatching

How difficult is it to get started?:

Relatively easy

One thing or feature you would improve:

Estimates & Invoices

Size of your organization:

Position or Role:

Owner

Why You Signed Up:

Recommended by a co-worker

App Pricing Page

All-In-One Platform

Seat-based pricing. Full-access and field-only seats priced differently. Add-ons available. Custom quotes based on your team size

Seat Based

Month

This app has yearly payment discounts available.

Get FieldPulse

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Customer Questions

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FieldPulse

Get FieldPulse

All-In-One Platform

Seat-based pricing. Full-access and field-only seats priced differently. Add-ons available. Custom quotes based on your team size

Seat Based

Month

Basecamp

Get Basecamp

Basecamp Personal

<ul> <li>3 projects</li> <li>20 users</li> <li>1GB storage space</li> </ul>

0.00

Other
Basecamp Business

<ul> <li>Unlimited projects</li> <li>Unlimited users</li> <li>500GB storage space</li> <li>Company HQ</li> </ul>

99.00

Month

QuestionPro

Get QuestionPro

Essential

<ul> <li>Unlimited surveys‪</li> <li>Unlimited questions‪</li> <li>1 user</li> <li>300 responses / survey</li> <li>24/7 email and LiveChat support</li> <li>30 question types‪</li> </ul>

Month
Advanced

<ul> <li>QuestionPro mobile app</li> <li>Net promoter score</li> <li>Multilingual surveys</li> <li>Custom variables</li> <li>Upload file question</li> <li>Crosstab analysis</li> </ul>

129

Month
Team Edition

<ul> <li>Dedicated customer success manager</li> <li>User roles and permissions</li> <li>Custom scripting</li> <li>Text tagging</li> <li>Correlation analysis</li> <li>Project management migration & integration</li> </ul>

Custom

Other

LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

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