Freshservice

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Freshservice

IT Service Management Platform

Owned By

Freshworks Inc.

Other OS

Android

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iOS

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Mgmt Review
  • paid

Freshservice is an IT service management platform. Some of their features include IT service desk, ITSM, ITOM, IT project management, IT asset management, automation, incident management, SLA management, knowledge management, unified service catalog, AI-powered service management, major incident management, problem management, change management and reporting. For teams, they provide marketing, finance, and HR services.

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In-Depth Reviewer Comments

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App Pricing Page

Starter <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul> 29.00 Month
Growth <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul> 59.00 Month
Pro <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul> 109.00 Month
Enterprise <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul> 129.00 Month
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Starter
    <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>
    29.00
    Month
  • Growth
    <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>
    59.00
    Month
  • Pro
    <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>
    109.00
    Month
  • Enterprise
    <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>
    129.00
    Month
Shopio
  • STARTUP
    <ul> <li>100 Products</li> <li>5 GB Bandwidth</li> <li>5 GB File Storage</li> <li>NO Transaction Fee</li> </ul>
    19.95
    Month
  • BUSINESS
    <ul> <li>500 Products</li> <li>10 GB Bandwidth</li> <li>10 GB File Storage</li> <li>NO Setup Fee</li> </ul>
    59.95
    Month
  • PROFESSIONAL
    <ul> <li>2500 Products</li> <li>25 GB Bandwidth</li> <li>25 GB File Storage</li> <li>24/7 Online Support</li> </ul>
    89.95
    Month
  • ENTERPRISE
    <ul> <li>Unlimited Products</li> <li>Unlimited Bandwidth</li> <li>Unlimited File Storage</li> <li>Your Own Domain Name</li> </ul>
    149.95
    Month
Quartile
  • Enterprise
    <ul> <li>A.I. eCommerce platform</li> <li>Search query & keyword management</li> <li>ROI driven technology</li> <li>Automated campaign structure</li> </ul>
    Custom
    Other
Adalo
  • Explore Plan
    <ul> <li>Unlimited Apps</li> <li>Publish to an Adalo domain</li> <li>Adalo Branding</li> <li>Limited to 50 records per app</li> </ul>
    0.00
    Other
  • Pro Plan
    <ul> <li>Publish to a Custom Web Domain</li> <li>Connect to External Data Collection</li> <li>5 GB of Data Storage</li> <li>1 Seat (App Builder)</li> </ul>
    50.00
    Month
  • Business Plan
    <ul> <li>20 GB of Data Storage</li> <li>5 Seats (App Builders)</li> <li>Dedicated Account Manager</li> </ul>
    200.00
    Month

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