Freshservice

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Freshservice

IT Service Management Platform

Owned By

Freshworks Inc.

Other OS

Android

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iOS

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Mgmt Review
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  • paid

Freshservice is an IT service management platform. Some of their features include IT service desk, ITSM, ITOM, IT project management, IT asset management, automation, incident management, SLA management, knowledge management, unified service catalog, AI-powered service management, major incident management, problem management, change management and reporting. For teams, they provide marketing, finance, and HR services.

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Freshworks App Functionality

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App Pricing Page

Starter <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul> 29.00 Month
Growth <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul> 59.00 Month
Pro <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul> 109.00 Month
Enterprise <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul> 129.00 Month
This app has yearly payment discounts available.
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Customer Questions

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Freshservice
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  • Starter
    <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>
    29.00
    Month
  • Growth
    <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>
    59.00
    Month
  • Pro
    <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>
    109.00
    Month
  • Enterprise
    <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>
    129.00
    Month
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AiTrillion
Get AiTrillion
  • Free Trial
    <ul> <li>Email Marketing</li> <li>Loyalty Rewards</li> <li>Product Reviews</li> <li>Web Push and more</li> </ul>
    0.00
    Month
  • Startup
    <ul> <li>Upto 5,000 contacts</li> <li>75,000 Emails available per month</li> <li>Email Support Available</li> <li>Chat Support Available</li> </ul>
    49.00
    Month
  • Growth
    <ul> <li>Upto 10,000 contacts</li> <li>150,000 Emails available per month</li> <li>Free Onboarding</li> <li>Free Data Migration from other apps</li> </ul>
    99.00
    Month
  • Premium
    <ul> <li>From 1500 to 1,00,000 contacts</li> <li>15x Emails available per month</li> <li>Phone Support Available</li> </ul>
    Custom
    Month
  • Enterprise
    <ul> <li>More Than 100,000 Customers</li> <li>Dedicated Support Via Phone, Email & LiveChat</li> <li>Smart Features Setup</li> <li>Advanced Email & Web Push Workflow Setups</li> </ul>
    Custom
    Other
plug in speed
Plugin Speed
Get Plugin Speed
  • Paid Addition
    <ul> <li>Optimize up to 10,000 images</li> </ul>
    39.00
    Month
  • Optional Expert Packages
    <ul> <li>Optimize up to 20,000 images</li> </ul>
    59.00
    Month
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MojoAuth
Get MojoAuth
  • Business Plan
    <ul> <li>Unlimited Monthly Active Users</li> <li>Email OTP</li> <li>Magic Link Login</li> <li>WebAuthn (biometric auth)</li> </ul>
    199
    Month
  • Business Pro Plan
    <ul> <li>Passkeys Authentication</li> <li>Multifactor Auth</li> <li>Passkeys Authentication</li> <li>12 hrs response time support SLA</li> </ul>
    499
    Month
  • Enterprise (Private Cloud)
    <ul> <li>Whitelabel MojoAuth Solution</li> <li>Whitelist Email Domain</li> <li>Whitelabel - Login Screens and Emails</li> <li>3 hours support SLA</li> </ul>
    Custom
    Month

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