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Freshservice

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Freshservice

IT Service Management Platform

Owned By

Freshworks Inc.

Other OS

Android

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iOS

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Mgmt Review
  • paid

Freshservice is an IT service management platform. Some of their features include IT service desk, ITSM, ITOM, IT project management, IT asset management, automation, incident management, SLA management, knowledge management, unified service catalog, AI-powered service management, major incident management, problem management, change management and reporting. For teams, they provide marketing, finance, and HR services.

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In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

App Pricing Page

Starter <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul> 29.00 Month
Growth <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul> 59.00 Month
Pro <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul> 109.00 Month
Enterprise <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul> 129.00 Month
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Starter
    <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>
    29.00
    Month
  • Growth
    <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>
    59.00
    Month
  • Pro
    <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>
    109.00
    Month
  • Enterprise
    <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>
    129.00
    Month
Coherent Spark
  • Enterprise
    <ul> <li>Convert spreadsheets into ready-to-integrate APIs</li> <li>Centralize, secure & audit business logic</li> <li>Automate complex modeling, testing & business impact simulation</li> <li>Accelerate speed to market from months to days or even hours</li> </ul>
    Custom
    Other
Backendless
  • Springboard
    <ul> <li>Unlimited API calls/month</li> <li>200 database tables</li> <li>Unlimited push notifications</li> </ul>
    0.00
    Month
  • Cloud 9
    <ul> <li>10,000,000 API calls/month</li> <li>100 database tables</li> <li>500,000 push notifications</li> <li>Flexible limits</li> </ul>
    35.00
    Month
  • Cloud 99
    <ul> <li>40,000,000 API calls/month</li> <li>200 database tables</li> </ul>
    149.00
    Month
ProtonVPN
  • Proton VPN Free
    <ul> <li>100+ servers in 3 countries (US, NL, JP)</li> <li>Medium VPN speed</li> <li>1 VPN connection</li> <li>Strict no-logs policy</li> </ul>
    0.00
    Month
  • Proton VPN Plus
    <ul> <li>1700+ servers in 60+ countries</li> <li>Highest VPN speed</li> <li>10 VPN connections</li> <li>P2P/BitTorrent</li> </ul>
    9.99
    Month

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