Freshservice

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Freshservice

IT Service Management Platform

Owned By

Freshworks Inc.

Other OS

Android

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iOS

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Mgmt Review
  • paid

Freshservice is an IT service management platform. Some of their features include IT service desk, ITSM, ITOM, IT project management, IT asset management, automation, incident management, SLA management, knowledge management, unified service catalog, AI-powered service management, major incident management, problem management, change management and reporting. For teams, they provide marketing, finance, and HR services.

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In-Depth Reviewer Comments

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App Pricing Page

Starter <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul> 29.00 Month
Growth <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul> 59.00 Month
Pro <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul> 109.00 Month
Enterprise <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul> 129.00 Month
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Starter
    <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>
    29.00
    Month
  • Growth
    <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>
    59.00
    Month
  • Pro
    <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>
    109.00
    Month
  • Enterprise
    <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>
    129.00
    Month
Webnode
  • FREE
    <ul> <li>Perfect domain for your brand</li> <li>Security and speed</li> <li>Professional email accounts</li> <li>Free professional photos</li> </ul>
    0.00
    Other
  • LIMITED
    <ul> <li>Storage - 200 Mb</li> <li>Bandwidth - 1 Gb</li> <li>Form builder - up to 5 fields</li> <li>Website statistics - last 30 days</li> </ul>
    3.90
    Month
  • MINI
    <ul> <li>Storage - 1 Gb</li> <li>Bandwidth - 3 Gb</li> <li>Email accounts - 1</li> <li>Use your own domain</li> </ul>
    7.50
    Month
  • STANDARD
    <ul> <li>Storage - 3 Gb</li> <li>Bandwidth - 10 Gb</li> <li>Email accounts - 20</li> <li>Membership registration - 100 members</li> </ul>
    12.90
    Month
  • PROFI
    <ul> <li>Storage - 7 Gb</li> <li>Bandwidth - Unlimited</li> <li>Email accounts - 100</li> <li>Membership registration - Unlimited</li> </ul>
    22.90
    Month
DataDog
  • Free
    <ul> <li>Core collection and visualization features</li> </ul>
    Other
  • Pro
    <ul> <li>Centralize your monitoring of systems, services, and serverless functions</li> </ul>
    15
    Month
  • Enterprise
    <ul> <li>Advanced features and administrative controls</li> </ul>
    23
    Month
Cockroach Labs
  • CockroachDB Serverless
    <ul> <li>5GiB Storage</li> <li>250M Request Units/month</li> <li>No credit card required</li> <li>$1 per additional 1GiB storage</li> </ul>
    0.00
    Other
  • CockroachDB Dedicated
    <ul> <li>Fully-managed, reserved CockroachDB cluster deal deployment for a cloud database<li> <li>2 Cloud providers: AWS and GCP</li> </ul>
    Custom
    Other
  • CockroachDB Core
    <ul> <li>Open-source with foundational features.</li> </ul>
    Custom
    Other
  • CockroachDB Self-Hosted
    <ul> <li>Self-managed CockroachDB clusters that will run on any hardware and across any cloud.</li> <li>Direct control and ability to run anywhere</li> </ul>
    Custom
    Other

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