Canny.io

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Canny.io

Customer Feedback Management Tool

Owned By
Other OS
web app only
Mgmt Review
  • free
  • paid

Canny - A Customer feedback management tool helps teams to collect and manage feedback from their customers. Some of the features on the platform are board privaracy, identify users, vote on behalf, customisations, markdown, pinned comments and internal comments. It also provides user segmentation, tags and categories, segment voters and sort by MRR impact. It also aids in prioritization, roadmapping, date estimates and status updates.

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App Pricing Page

Free <ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul> 0.00 Month
Growth <ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul> 400.00 Month
Business <ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul> Custom Other
This app has yearly payment discounts available.

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Customer Questions

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  • Free
    <ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul>
    0.00
    Month
  • Growth
    <ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul>
    400.00
    Month
  • Business
    <ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul>
    Custom
    Other
MessageBird
  • Free
    <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>
    0.00
    Other
  • Custom
    <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>
    Custom
    Other
Pastel
  • Free Forever
    <ul> <li>Unlimited free canvases</li> <li>Unlimited guest reviewers</li> <li>Unlimited versions per canvas</li> <li>3 day commenting window</li> </ul>
    0.00
    Month
  • Solo
    <ul> <li>3 premium canvases</li> <li>File attachments in comments</li> <li>Export to CSV</li> </ul>
    29.00
    Month
  • Studio
    <ul> <li>Pause commenting on canvases</li> <li>Organise with folders and labels</li> <li>Export to Trello, Asana, Jira, etc.</li> <li>Export to a webhook or Zapier</li> </ul>
    99.00
    Month
  • Enterprise
    <ul> <li>Starts at 10 users</li> <li>Single sign-on (SSO)</li> <li>Custom terms</li> <li>Dedicated account representative</li> </ul>
    350.00
    Month
LiveAgent
  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month

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