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Kapture CRM

No customer reviews yet.

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Kapture CRM

Business automation platform for Customer service & sales

Owned By
Adjetter Media Network Private Limited
Other OS

Windows

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iOS

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Android

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Mgmt Review
  • paid

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

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In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

App Pricing Page

Essential <ul> <li>Omnichannel Ticketing</li> <li>Auto-assign Tickets</li> <li>SLA Management</li> <li>Data Import</li> </ul> 32.16 Month
Professional <ul> <li>Custom API</li> <li>Ecommerce Integrations</li> <li>Reports & Analytics</li> <li>Social Media Integrations</li> </ul> 51.47 Month
Enterprise <ul> <li>Custom Reporting</li> <li>Sandbox</li> <li>IP Whitelisting</li> <li>Dashboards</li> </ul> 96.52 Month
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Essential
    <ul> <li>Omnichannel Ticketing</li> <li>Auto-assign Tickets</li> <li>SLA Management</li> <li>Data Import</li> </ul>
    32.16
    Month
  • Professional
    <ul> <li>Custom API</li> <li>Ecommerce Integrations</li> <li>Reports & Analytics</li> <li>Social Media Integrations</li> </ul>
    51.47
    Month
  • Enterprise
    <ul> <li>Custom Reporting</li> <li>Sandbox</li> <li>IP Whitelisting</li> <li>Dashboards</li> </ul>
    96.52
    Month
Bookafy
  • Free
    <ul> <li>Mini-Website<li> <li>Booking Page<li> <li>Enhanced Booking Logic<li> <li>Unlimited Appointments<li> </ul>
    0.00
    Other
  • Pro
    <ul> <li>Two-way calendar sync<li> <li>SMS Text reminders<li> <li>Payments<li> <li>Skill-based routing<li> </ul>
    9.00
    Month
  • Pro+
    <ul> <li>Advanced booking software/CRM integration<li> <li>Enhanced booking logic<li> <li>Multiple reminders<li> <li>Own appointment review links<li> </ul>
    13.00
    Month
  • Enterprise
    <ul> <li>Enterprise SSO<li> <li>Custom Integrations<li> <li>Whitelabel Branding<li> <li>Use Your Domain<li> </ul>
    Custom
    Other
Sendbird
  • Developer
    <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>
    0.00
    Other
  • Starter 5K
    <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>
    399.00
    Month
  • Pro 5K
    <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>
    599.00
    Month
  • Enterprise
    <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>
    Custom
    Other
Intercom
  • Support
    <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>
    Custom
    Other
  • Engage
    <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>
    Custom
    Other
  • Convert
    <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>
    Custom
    Other

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