Vonage

Customer Review
1
1.0

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Vonage

Cloud-based Communication Platform

Owned By

Vonage Holdings Corp.

Other OS

Android

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iOS

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Mgmt Review
  • paid

Vonage is a cloud-based communications platform for both companies and individuals. It provides a unique combination of established, ready-to-use applications and the usage of broad communications APIs to construct bespoke applications and integrations, or it combines the two, utilising apps and customising using APIs. It also allows companies to have amazing conversations everywhere, develop distinctive experiences with ease, and use data and AI to make every discussion more successful.

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In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Communications APIs: Reach and engage customers across messaging, voice, video, and more</li> <li>Unified Communications: Unify global business communications channels to work better together</li> <li>Contact Centers: Provide agents with tools and insights to boost customer satisfaction</li> <li>Conversational Commerce: Turn conversations into sales by engaging customers on their favorite channel</li> </ul> Custom Other
This app has yearly payment discounts available.

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Independent Reviewer Comments


Unnecessarily charging for unused services
Liza H.

I was using my landline for my office calls and then I decided to forward my landline calls to my cell phone. I am now being charged extra and they have no valid reason to it. They come up with an excuse that I might have added extra lines or taken up another service which I did not order. They are charging multiple payments on my credit card before their payment cycle aswell. I have discontinued their services.

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Cons:
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Customer Questions

Vikram K.

Under the PBX settings is it possible to record or upload autmatic greetings?

No answer has been provided yet. We have also reached out to the company for an answer.
  • Enterprise
    <ul> <li>Communications APIs: Reach and engage customers across messaging, voice, video, and more</li> <li>Unified Communications: Unify global business communications channels to work better together</li> <li>Contact Centers: Provide agents with tools and insights to boost customer satisfaction</li> <li>Conversational Commerce: Turn conversations into sales by engaging customers on their favorite channel</li> </ul>
    Custom
    Other
SurveySparrow
  • Business
    <ul> <li>10,000 Responses / Month</li> <li>30,000 Email Shares / Month</li> <li>2 Users Included</li> <li>Includes multiple features</li> </ul>
    1188
    Year
  • Enterprise
    <ul> <li>50,000 Responses / Month</li> <li>150,000 Email Shares / Month</li> <li>10 Users Included</li> <li>Includes all features of Business Plan</li> </ul>
    5988
    Year
  • Elite
    <ul> <li>Above 100k Responses/ Month</li> <li>More than 10 Users</li> <li>Custom Data Center</li> <li>Includes all features of Enterprise plan</li> </ul>
    Custom
    Other
Close
  • Starter
    <ul> <li>Up to 3 Users</li> <li>Lead, contact, and opportunity storage</li> <li>Smart Views (saved lead lists)</li> <li>Email support and help center</li> </ul>
    29.00
    Month
  • Basic
    <ul> <li>Up to 30 users</li> <li>Call forwarding</li> <li>Custom fields</li> <li>External phone numbers</li> </ul>
    69.00
    Month
  • Professional
    <ul> <li>Up to 100 users</li> <li>Email and domain filtering</li> <li>Bulk email sending</li> <li>Email sequences</li> </ul>
    99.00
    Month
  • Business
    <ul> <li>Unlimited users</li> <li>Predictive Dialer</li> <li>Custom roles & permissions</li> <li>Built-in call coaching</li> </ul>
    149.00
    Month
Freshchat
  • Free
    <ul> <li>Up to 100 agents</li> <li>100 Campaign Contacts</li> <li>Chatbots</li> <li>Chatbot Analytics</li> </ul>
    0.00
    Month
  • Growth
    <ul> <li>Price per agent per month</li> <li>500 Campaign Contacts </li> <li>Assignment Rules </li> <li>Priority Inbox</li> </ul>
    18.00
    Month
  • Pro
    <ul> <li>Auto-resolve</li> <li>IntelliAssign</li> <li>Business Hours (by Groups)</li> <li>Live Translate</li> </ul>
    47.00
    Month
  • Enterprise
    <ul> <li>Allowed IPs</li> <li>Allowed Domains</li> <li>User Authentication(JWT)</li> <li>400K MUV/agent</li> </ul>
    83.00
    Month

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