Vonage

communication > chat > Call Center Management Software > customer service > Customer Service Software

Customer Review
1
1.0

Vonage is a cloud-based communications platform for both companies and individuals. It provides a unique combination of established, ready-to-use applications and the usage of broad communications APIs to construct bespoke applications and integrations, or it combines the two, utilising apps and customising using APIs. It also allows companies to have amazing conversations everywhere, develop distinctive experiences with ease, and use data and AI to make every discussion more successful.

In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

write a review

App Pricing Page

Enterprise

<ul> <li>Communications APIs: Reach and engage customers across messaging, voice, video, and more</li> <li>Unified Communications: Unify global business communications channels to work better together</li> <li>Contact Centers: Provide agents with tools and insights to boost customer satisfaction</li> <li>Conversational Commerce: Turn conversations into sales by engaging customers on their favorite channel</li> </ul>

Custom

Other

This app has yearly payment discounts available.

Get Vonage

InsiderApps Video Reviews

No video reviews just yet.

Independent Reviewer Comments

Unnecessarily charging for unused services

Liza H.

I was using my landline for my office calls and then I decided to forward my landline calls to my cell phone. I am now being charged extra and they have no valid reason to it. They come up with an excuse that I might have added extra lines or taken up another service which I did not order. They are charging multiple payments on my credit card before their payment cycle aswell. I have discontinued their services.

Pros:

N/A

Cons:

N/A

Join thousands of business-minded professionals to receive special offers, free access, and new releases of the worlds elite software.

Customer Questions

Vikram K.

Under the PBX settings is it possible to record or upload autmatic greetings?

No answer has been provided yet. We have also reached out to the company for an answer.

Vonage

Get Vonage

Enterprise

<ul> <li>Communications APIs: Reach and engage customers across messaging, voice, video, and more</li> <li>Unified Communications: Unify global business communications channels to work better together</li> <li>Contact Centers: Provide agents with tools and insights to boost customer satisfaction</li> <li>Conversational Commerce: Turn conversations into sales by engaging customers on their favorite channel</li> </ul>

Custom

Other

Infobip

Get Infobip

Enterprise

<ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>

Custom

Other

LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

EmailOctopus

Get EmailOctopus

Free

<ul> <li>Up to 2,500 subscribers and 10,000 emails per month</li> <li>EmailOctopus branding on emails</li> <li>Reports available for 30 days</li> </ul>

0.00

Other
Pro

<ul> <li>Price for 500 subscribers and 10,000 emails per month</li> <li>Pricing that scales with your business</li> <li>Full control over your email design</li> <li>Reports available forever</li> </ul>

8.00

Month

Similar Apps

When I Work

Scheduling for shift based workplaces

MailerLite

Email marketing tool and website builder for businesses

Voltuswave

Complex workflow building solution

Scaleo

Affiliate Marketing & Tracking Platform

Keyapp.top

Promotion service for Mobile Applications

ProtonVPN

Secure and Free VPN Platform

Canva

Design anything publish anywhere

The business app store.

All the best web apps you need for your business. Curated and compared.
1,000+ Apps for every business category you can imagine. We independently review and compare software applications to find you the best ones for you what you need.

To accomplish your goals, you need the right tools.

Find an app that works for you