There are significant differences between Freshsales and HubSpot, which we can define based on the functionality and the features these customer relationship management control (CRM) programs have. The two CRM solutions have become essential tools in the business industry, and their closely related functions can influence your decision to distinguish between them.
Freshsales assists businesses in a broader range of industries control their interactions with their potential and existing customers. The program helps track, monitor, and record business data to operate the business effectively.
Freshsales can help your business with the following tasks:
- Determine the right buyer
- Win over potential customers
- Align different teams with different functions in your business
- Boost your sales and propel your business growth
- Chat with customers via a chatbot
- Collect visitor data for future use
No matter the size of your firm, Freshsales has a pricing plan to fit you. Prices begin at $0/user/month. Then the middle plans offer $15 and $39/user/month, respectively. The top tier plan offers $69/user/month. However, the free plan is extremely basic and does not offer such features as a chatbot to aid your customers.
With an upgraded version of Freshsales, you can combine the need to manage your customers and the need to market to new ones. This sales and marketing combination software helps you know your customers better and create better leads, leading to better sales.
HubSpot offers the features many companies need to provide the best customer experience. HubSpot is critical in building an omnichannel customer experience. The program helps develop sales prospects, conduct sales outreach, and prioritize leads, making it stand out from other CRM applications.
HubSpot offers many different tools that you can purchase separately should you only need one type of CRM tool, but to get the most out of HubSpot, bundles would be an ideal option.
As you gain your bearings with HubSpot, you may choose to purchase the Starter CRM Suite at $50/month. The Professional Suite is $890/month, and the top suite, the Enterprise Suite, is $3200/month. While expensive for most small businesses, you will only need the Starter CRM to begin.
