Delighted

customer service > Feedback Management Software

Customer Review
10
10.0

Delighted is a turnkey customer, employee, and product experience platform that helps thousands of brands like Affirm, Peloton, Doordash, and Instacart drive business growth with actionable feedback. Customize and send surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.

In-Depth Reviewer Comments

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App Pricing Page

Free	<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>	0.00	Other
Premium	<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>	224.00	Month
Premium Plus	<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>	449.00	Month

This app has yearly payment discounts available.

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InsiderApps Video Reviews

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Independent Reviewer Comments

really good

Martha Wilkinson

surprisingly great but expensive

Pros:

N/A

Cons:

expensive, especially for more than 1 project

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Customer Questions

No one has asked any questions yet.

Delighted

Get Delighted

Free

<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>

0.00

Other
Premium

<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>

224.00

Month
Premium Plus

<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>

449.00

Month

20NINE

Get 20NINE

29

<ul> <li>Company & contact directories</li> <li>Meetings & reminders</li> <li>Reports & diagrams</li> <li>Advanced searching</li> </ul>

2.88

Month
29 for consultants

<ul> <li>Consultant CVs</li> <li>Recruitment pipeline</li> <li>Accrual reports</li> <li>Company & contact directories</li> </ul>

2.88

Month
29:ONE

<ul> <li>Office 365</li> <li>LinkedIn LeadClipper</li> <li>Document templates</li> <li>Google Workspace</li> </ul>

12.81

Month

Landbot

Get Landbot

Sandbox

<ul> <li>Basic Flows - Variables</li> <li>Limited Integrations - Zapier,  Slack, Sendgrid & Google Analytics</li> <li>Basic Power-ups - Human Takeover, Bricks, Custom code</li> <li>Chat Manager</li> </ul>

0.00

Other
Starter

<ul> <li>Upgraded Flows - Conditional logic</li> <li>Custom CSS/JS</li> <li>Basic Integrations - Mailchimp & Stripe</li> <li>Essential Power-ups - A/B test, File uploads</li> </ul>

39.00

Month
Pro

<ul> <li>Advanced Flows - Formulas</li> <li>Custom Branding</li> <li>Advanced Power-ups - Dynamic Data</li> <li>Essential Integrations - Google Sheets, Airtable & Calendly</li> </ul>

99.00

Month
Business

<ul> <li>Priority support</li> <li>Dedicated success manager</li> <li>Advanced Integrations - Salesforce</li> <li>Bot building service</li> </ul>

Custom

Other

Web-Analytics.ai

Get Web-Analytics.ai

Free

<ul> <li>1 Website</li> <li>5,000 Pageviews Per Month</li> <li>100,000 Visitor Events Tracking</li> <li>30 Days Data Retention For Visitor Events</li> </ul>

0.00

Other
Pro

<ul> <li>Payment for lifetime</li> <li>5 Website</li> <li>50,000 Pageviews Per Month, Per Website</li> <li>500,000 Visitor Events Tracking Per Month, Per Website</li> </ul>

79.99

Other
Premium

<ul> <li>10 Website</li> <li>100,000 Pageviews Per Month, Per Website</li> <li>1,000,000 Visitor Events Tracking Per Month, Per Website</li> <li>90 Days Data Retention For Visitor Events</li> </ul>

99.99

Other

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