Do sales differently

Deep intelligence. Smarter leads. Serious sales firepower.

Imagine a top-performing salesperson that is well trained, works 24/7, and takes no vacations.

Delighted

customer service > Feedback Management Software

Customer Review
10
10.0

Delighted is a turnkey customer, employee, and product experience platform that helps thousands of brands like Affirm, Peloton, Doordash, and Instacart drive business growth with actionable feedback. Customize and send surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.

In-Depth Reviewer Comments

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App Pricing Page

Free	<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>	0.00	Other
Premium	<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>	224.00	Month
Premium Plus	<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>	449.00	Month

This app has yearly payment discounts available.

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InsiderApps Video Reviews

No video reviews just yet.

Independent Reviewer Comments

really good

Martha Wilkinson

surprisingly great but expensive

Pros:

N/A

Cons:

expensive, especially for more than 1 project

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Customer Questions

No one has asked any questions yet.

Delighted

Get Delighted

Free

<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>

0.00

Other
Premium

<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>

224.00

Month
Premium Plus

<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>

449.00

Month

Freshchat

Get Freshchat

Free

<ul> <li>Up to 100 agents</li> <li>100 Campaign Contacts</li> <li>Chatbots</li> <li>Chatbot Analytics</li> </ul>

0.00

Month
Growth

<ul> <li>Price per agent per month</li> <li>500 Campaign Contacts </li> <li>Assignment Rules </li> <li>Priority Inbox</li> </ul>

18.00

Month
Pro

<ul> <li>Auto-resolve</li> <li>IntelliAssign</li> <li>Business Hours (by Groups)</li> <li>Live Translate</li> </ul>

47.00

Month
Enterprise

<ul> <li>Allowed IPs</li> <li>Allowed Domains</li> <li>User Authentication(JWT)</li> <li>400K MUV/agent</li> </ul>

83.00

Month

MarbleFlows

Get MarbleFlows

Free

<ul> <li>5 flows</li> <li>Unlimited content</li> <li>Unlimited pages in flow</li> <li>1000 flows views/month</li> </ul>

0.00

Month
Scale

<ul> <li>3000 flows views/month</li> <li>3 editor seats</li> <li>Priority support</li> </ul>

13.21

Month
Pro

<ul> <li>Unlimited flows views</li> <li>Unlimited seats</li> <li>Account manager</li> <li>Advance integrations</li> </ul>

Custom

Other

Cloze

Get Cloze

Cloze Pro

<ul> <li>Smart AI</li> <li>One View of Everything</li> <li>Business-Grade Email</li> <li>Open Tracking and Reply Reminders</li> </ul>

19.99

Month
Business Silver

<ul> <li>Work as a Team</li> <li>Assign Responsibility</li> <li>Manage Privacy</li> </ul>

24.99

Month
Business Gold

<ul> <li>Smart Custom Fields</li> <li>Advanced Integrations</li> <li>Text Message Syncing</li> <li>Track Partners</li> </ul>

34.99

Month
Business Platinum

<ul> <li>Matching Engine</li> <li>Smart Templates</li> <li>Lead Capture</li> <li>Marketing Mail</li> </ul>

49.99

Month

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