Delighted

customer service > Feedback Management Software

Customer Review
10
10.0

Delighted is a turnkey customer, employee, and product experience platform that helps thousands of brands like Affirm, Peloton, Doordash, and Instacart drive business growth with actionable feedback. Customize and send surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.

In-Depth Reviewer Comments

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App Pricing Page

Free	<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>	0.00	Other
Premium	<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>	224.00	Month
Premium Plus	<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>	449.00	Month

This app has yearly payment discounts available.

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InsiderApps Video Reviews

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Independent Reviewer Comments

really good

Martha Wilkinson

surprisingly great but expensive

Pros:

N/A

Cons:

expensive, especially for more than 1 project

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Customer Questions

No one has asked any questions yet.

Delighted

Get Delighted

Free

<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>

0.00

Other
Premium

<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>

224.00

Month
Premium Plus

<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>

449.00

Month

Streak

Get Streak

Free

<ul> <li>Basic CRM 500</li> <li>Mail merge 50</li> <li>Email tracking</li> </ul>

0.00

Month
Solo

<ul> <li>Basic CRM 5000</li> <li>Mail merge 800</li> <li>Link tracking</li> </ul>

19.00

Month
Pro

<ul> <li>Advanced CRM</li> <li>Mail merge 1500</li> <li>Shared pipelines</li> </ul>

59.00

Month
Enterprise

<ul> <li>Custom permissions</li> <li>Data validation</li> <li>Priority support</li> </ul>

159.00

Month

CONTUS MirrorFly

Get CONTUS MirrorFly

Essentials

<ul> <li>For 5K active users</li> <li>Private 1-to-1 chat</li> <li>Group Chat</li> <li>Unlimited Storage</li> </ul>

99.00

Month
Growth

<ul> <li>Voice Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> </ul>

199.00

Month
Premium

<ul> <li>Voice Call Included upto 7500 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 7500 mins (Addl Charges $0.0015/mint)</li> <li>Group Calls </ul>

999.00

Month
Self-managed

<ul> <li>Unlimited Voice Calls</li> <li>Unlimited Video Calls</li> <li>Unlimited Group Calls</li> <li>Customizable End-to-End Security (AES-256, SSL)</li> </ul>

Custom

Other

amoCRM

Get amoCRM

Base Plan

<ul> <li>Price per user</li> <li>12,500 contacts</li> <li>2,500 open leads</li> <li>100 custom fields</li> </ul>

15.00

Month
Advanced Plan

<ul> <li>25,000 contacts</li> <li>5,000 open leads</li> <li>200 custom fields</li> <li>File Storage - 400 mb</li> </ul>

25.00

Month
Enterprise Plan

<ul> <li>50,000 contacts</li> <li>10,000 open leads</li> <li>400 custom fields</li> <li>File Storage - 800 mb</li> </ul>

45.00

Month

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