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Delighted

customer service > Feedback Management Software

Customer Review
10
10.0

Delighted is a turnkey customer, employee, and product experience platform that helps thousands of brands like Affirm, Peloton, Doordash, and Instacart drive business growth with actionable feedback. Customize and send surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.

In-Depth Reviewer Comments

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App Pricing Page

Free	<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>	0.00	Other
Premium	<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>	224.00	Month
Premium Plus	<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>	449.00	Month

This app has yearly payment discounts available.

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InsiderApps Video Reviews

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Independent Reviewer Comments

really good

Martha Wilkinson

surprisingly great but expensive

Pros:

N/A

Cons:

expensive, especially for more than 1 project

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Customer Questions

No one has asked any questions yet.

Delighted

Get Delighted

Free

<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>

0.00

Other
Premium

<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>

224.00

Month
Premium Plus

<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>

449.00

Month

AeroLeads

Get AeroLeads

Take Off

<ul> <li>Total Credits - 2,000</li> <li>Users - 1</li> <li>Support - email</li> <li>Find Email, Full Name, Company Name, Phone Number, URL and Title of Prospect</li> </ul>

49.00

Month
Climb

<ul> <li>Total Credits - 8,000</li> <li>Users - 5</li> <li>Support - chat + email</li> <li>Transfer to Salesforce, Zoho CRM, Mailchimp, HubSpot, FreshSales, Zapier etc</li> </ul>

149.00

Month
Cruise

<ul> <li>Total Credits - 30,000</li> <li>Users - Unlimited</li> <li>Support - chat + email + phone</li> </ul>

499.00

Month
Enterprise

<ul> <li>Total Credits - As per your requirement</li> </ul>

custom

Other

Sinch

Get Sinch

Enterprise

<ul> <li>Reach any mobile phone on the planet with our powerful messaging APIs</li> <li>Meet customers on their favorite channels</li> <li>Secure your brand experience with our Verification APIs</li> <li>Build a future-proof messaging setup</li> </ul>

Custom

Other

Apptivo

Get Apptivo

Lite

<ul> <li>18 Apps</li> <li>100 Custom Fields Per App</li> <li>25 Workflows</li> <li>8 Custom Dashboards</li> </ul>

10.00

Month
Premium

<ul> <li>46 Apps</li> <li>250 Custom Fields Per App</li> <li>75 Workflows</li> <li>25 Custom Dashboards</li> </ul>

15.00

Month
Ultimate

<ul> <li>57 Apps</li> <li>350 Custom Fields Per App</li> <li>150 Workflows</li> <li>50 Custom Dashboards</li> </ul>

25.00

Month
Enterprise

<ul> <li>65 Apps</li> <li>500 Custom Fields Per App</li> <li>300 Workflows</li> <li>100 Custom Dashboards</li> </ul>

Custom

Other

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