Intercom

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Intercom

Modern Customer Relationships Platform

Owned By

Intercom, Inc.

Other OS
web app only
Mgmt Review
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  • paid

Intercom is a new way for internet businesses to communicate with customers in a personal and scalable way. It's a customer communication platform that includes integrated products for sales, marketing, product, and support teams. It enables and brings on a single platform the whole customer journey - from conversion to providing support. Their products allow you to communicate with customers in a targeted manner on your website, within your web and mobile apps, and via email.

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Intercom App Functionality

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App Pricing Page

Support <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul> Custom Other
Engage <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul> Custom Other
Convert <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul> Custom Other
This app has yearly payment discounts available.
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Customer Questions

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  • Support
    <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>
    Custom
    Other
  • Engage
    <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>
    Custom
    Other
  • Convert
    <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>
    Custom
    Other
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  • Business
    <ul> <li>10,000 Responses / Month</li> <li>30,000 Email Shares / Month</li> <li>2 Users Included</li> <li>Includes multiple features</li> </ul>
    1188
    Year
  • Enterprise
    <ul> <li>50,000 Responses / Month</li> <li>150,000 Email Shares / Month</li> <li>10 Users Included</li> <li>Includes all features of Business Plan</li> </ul>
    5988
    Year
  • Elite
    <ul> <li>Above 100k Responses/ Month</li> <li>More than 10 Users</li> <li>Custom Data Center</li> <li>Includes all features of Enterprise plan</li> </ul>
    Custom
    Other
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  • Custom
    <ul> <li>Connect with Symend sales team</li> </ul>
    Custom
    Other
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  • Free Forever
    <ul> <li>Unlimited free canvases</li> <li>Unlimited guest reviewers</li> <li>Unlimited versions per canvas</li> <li>3 day commenting window</li> </ul>
    0.00
    Month
  • Solo
    <ul> <li>3 premium canvases</li> <li>File attachments in comments</li> <li>Export to CSV</li> </ul>
    29.00
    Month
  • Studio
    <ul> <li>Pause commenting on canvases</li> <li>Organise with folders and labels</li> <li>Export to Trello, Asana, Jira, etc.</li> <li>Export to a webhook or Zapier</li> </ul>
    99.00
    Month
  • Enterprise
    <ul> <li>Starts at 10 users</li> <li>Single sign-on (SSO)</li> <li>Custom terms</li> <li>Dedicated account representative</li> </ul>
    350.00
    Month

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