Intercom

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Intercom

Modern Customer Relationships Platform

Owned By

Intercom, Inc.

Other OS
web app only
Mgmt Review
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  • paid

Intercom is a new way for internet businesses to communicate with customers in a personal and scalable way. It's a customer communication platform that includes integrated products for sales, marketing, product, and support teams. It enables and brings on a single platform the whole customer journey - from conversion to providing support. Their products allow you to communicate with customers in a targeted manner on your website, within your web and mobile apps, and via email.

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Intercom Mobile View 1
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Intercom App Functionality

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App Pricing Page

Support <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul> Custom Other
Engage <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul> Custom Other
Convert <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul> Custom Other
This app has yearly payment discounts available.
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Customer Questions

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Intercom
Get Intercom
  • Support
    <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>
    Custom
    Other
  • Engage
    <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>
    Custom
    Other
  • Convert
    <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>
    Custom
    Other
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AnyRoad
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  • Custom
    <ul> <li>Connect with AnyRoad sales team</li> </ul>
    Custom
    Other
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UserTesting
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  • Essentials
    <ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>
    Custom
    Month
  • Advanced
    <ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>
    Custom
    Month
  • Ultimate
    <ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>
    Custom
    Month
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LiveAgent
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  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month

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