Intercom

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Intercom

Modern Customer Relationships Platform

Owned By

Intercom, Inc.

Other OS
web app only
Mgmt Review
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  • paid

Intercom is a new way for internet businesses to communicate with customers in a personal and scalable way. It's a customer communication platform that includes integrated products for sales, marketing, product, and support teams. It enables and brings on a single platform the whole customer journey - from conversion to providing support. Their products allow you to communicate with customers in a targeted manner on your website, within your web and mobile apps, and via email.

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Intercom App Functionality

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App Pricing Page

Support <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul> Custom Other
Engage <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul> Custom Other
Convert <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul> Custom Other
This app has yearly payment discounts available.
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Customer Questions

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Intercom
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  • Support
    <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>
    Custom
    Other
  • Engage
    <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>
    Custom
    Other
  • Convert
    <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>
    Custom
    Other
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Zigpoll
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  • Lite
    <ul> <li>Email capture support</li> <li>Participant logging</li> <li>Custom style any poll</li> <li>Unlimited polls</li> </ul>
    0.00
    Other
  • Basic
    <ul> <li>Installation Support</li> <li>1,000 responses / month</li> <li>2 team members</li> </ul>
    10.00
    Month
  • Standard
    <ul> <li>Copywriting support</li> <li>24 hour customer support</li> <li>Unlimited responses</li> <li>4 team members</li> </ul>
    25.00
    Month
  • Plus
    <ul> <li>Hide Zigpoll Branding</li> <li>8 team members</li> </ul>
    50.00
    Month
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TalkJS
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  • Basic
    <ul> <li>Includes 10,000 MAU</li> <li>Unlimited conversations and messages</li> <li>Up to 30 participants in Group Chats</li> <li>Support Via chat during office hours</li> </ul>
    279.00
    Month
  • Growth
    <ul> <li>Includes 25,000 MAU</li> <li>Up to 300 participants in Group Chats</li> <li>Support via Priority chat & email</li> <li>12 months message retention</li> </ul>
    569.00
    Month
  • Enterprise
    <ul> <li>Custom MAU</li> <li>Custom group chats</li> <li>Support via Priority phone, chat & email</li> <li>Custom message retention</li> </ul>
    Custom
    Other
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Pipedrive
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  • Essential
    <ul> <li>Lead, deal, calendar and pipeline management</li> <li>Simple data import and easy customization</li> <li>24/7 support and 275+ integrations</li> <li>Open deal limit (per company) - 3,000</li> </ul>
    11.90
    Month
  • Advanced
    <ul> <li>Full email sync with templates and scheduling</li> <li>Group emailing plus open and click tracking</li> <li>Workflow builder with triggered automations</li> <li>Open deal limit (per company) - 10,000</li> </ul>
    24.90
    Month
  • Professional
    <ul> <li>One-click calling and call tracking</li> <li>Create, manage and eSign documents and contracts</li> <li>Revenue projections, forecasts and enhanced custom reporting</li> <li>Open deal limit (per company) - 100,000</li> </ul>
    49.90
    Month
  • Enterprise
    <ul> <li>Unlimited user permission and visibility settings</li> <li>Additional and heightened security preferences</li> <li>Implementation program and phone support</li> <li>No feature usage limits</li> </ul>
    74.90
    Month

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