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Gorgias

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Gorgias

Customer support helpdesk specially designed for Shopify stores

Owned By

Gorgias

Other OS

iOS

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Android

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Mgmt Review
  • paid

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

App Pricing Page

Basic <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul> 60.00 Other
Pro <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul> 360.00 Month
Advanced <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul> 900.00 Month
Enterprise <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul> Custom Other
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Basic
    <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>
    60.00
    Other
  • Pro
    <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>
    360.00
    Month
  • Advanced
    <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>
    900.00
    Month
  • Enterprise
    <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>
    Custom
    Other
Zoho CRM
  • Standard
    <ul> <li>Pricing per user</li> <li>Scoring Rules</li> <li>Workflows</li> <li>Multiple Pipelines</li> </ul>
    20.00
    Month
  • Professional
    <ul> <li>SalesSignals</li> <li>Blueprint</li> <li>Web-to-Case Forms</li> <li>Validation Rules</li> </ul>
    35.00
    Month
  • Enterprise
    <ul> <li>Zia AI</li> <li>CommandCenter</li> <li>Multi-user Portals</li> <li>Advanced Customization</li> </ul>
    50.00
    Month
  • Ultimate
    <ul> <li>Advanced BI - bundled with Zoho Analytics</li> <li>Enhanced Feature Limits</li> <li>30-day Trial</li> <li>Canvas (25 views/module)</li> </ul>
    65.00
    Month
Bookafy
  • Free
    <ul> <li>Mini-Website<li> <li>Booking Page<li> <li>Enhanced Booking Logic<li> <li>Unlimited Appointments<li> </ul>
    0.00
    Other
  • Pro
    <ul> <li>Two-way calendar sync<li> <li>SMS Text reminders<li> <li>Payments<li> <li>Skill-based routing<li> </ul>
    9.00
    Month
  • Pro+
    <ul> <li>Advanced booking software/CRM integration<li> <li>Enhanced booking logic<li> <li>Multiple reminders<li> <li>Own appointment review links<li> </ul>
    13.00
    Month
  • Enterprise
    <ul> <li>Enterprise SSO<li> <li>Custom Integrations<li> <li>Whitelabel Branding<li> <li>Use Your Domain<li> </ul>
    Custom
    Other
MessageBird
  • Free
    <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>
    0.00
    Other
  • Custom
    <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>
    Custom
    Other

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