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Gorgias

customer service > Support & Helpdesk Software

No customer reviews yet.

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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App Pricing Page

Basic	<ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>	60.00	Other
Pro	<ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>	360.00	Month
Advanced	<ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>	900.00	Month
Enterprise	<ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>	Custom	Other

This app has yearly payment discounts available.

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Gorgias

Get Gorgias

Basic

<ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>

60.00

Other
Pro

<ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>

360.00

Month
Advanced

<ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>

900.00

Month
Enterprise

<ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>

Custom

Other

Method:CRM

Get Method:CRM

Contact Management

<ul> <li>QuickBooks integration: Real-time, two-way sync with QuickBooks Online, Patented two-way sync with QuickBooks Desktop</li> <li>Lead management: Email Sidebar management, Activity reminders</li> <li>Contact management: Customer management, Vendor management</li> <li>Online portals: Self-serve contact portals</li> </ul>

25.00

Month
CRM Pro

<ul> <li>Financial management: View and create estimates, View and create sales orders</li> <li>Sales pipeline: Web to lead form, Sales opportunities</li> <li>Online portals: Accept payments through contact portals</li> </ul>

44.00

Month
CRM Enterprise

<ul> <li>Financial management: View and create purchase orders, View and create bills</li> <li>Contact management: Manage customer support cases, Let customers submit support cases through portals</li> <li>Communication & productivity: Email campaigns</li> </ul>

74.00

Month

20NINE

Get 20NINE

29

<ul> <li>Company & contact directories</li> <li>Meetings & reminders</li> <li>Reports & diagrams</li> <li>Advanced searching</li> </ul>

2.88

Month
29 for consultants

<ul> <li>Consultant CVs</li> <li>Recruitment pipeline</li> <li>Accrual reports</li> <li>Company & contact directories</li> </ul>

2.88

Month
29:ONE

<ul> <li>Office 365</li> <li>LinkedIn LeadClipper</li> <li>Document templates</li> <li>Google Workspace</li> </ul>

12.81

Month

Canny.io

Get Canny.io

Free

<ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul>

0.00

Month
Growth

<ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul>

400.00

Month
Business

<ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul>

Custom

Other

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