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Gorgias

customer service > Support & Helpdesk Software

No customer reviews yet.

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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App Pricing Page

Basic	<ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>	60.00	Other
Pro	<ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>	360.00	Month
Advanced	<ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>	900.00	Month
Enterprise	<ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>	Custom	Other

This app has yearly payment discounts available.

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Gorgias

Get Gorgias

Basic

<ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>

60.00

Other
Pro

<ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>

360.00

Month
Advanced

<ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>

900.00

Month
Enterprise

<ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>

Custom

Other

QuestionPro

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Essential

<ul> <li>Unlimited surveys‪</li> <li>Unlimited questions‪</li> <li>1 user</li> <li>300 responses / survey</li> <li>24/7 email and LiveChat support</li> <li>30 question types‪</li> </ul>

Month
Advanced

<ul> <li>QuestionPro mobile app</li> <li>Net promoter score</li> <li>Multilingual surveys</li> <li>Custom variables</li> <li>Upload file question</li> <li>Crosstab analysis</li> </ul>

129

Month
Team Edition

<ul> <li>Dedicated customer success manager</li> <li>User roles and permissions</li> <li>Custom scripting</li> <li>Text tagging</li> <li>Correlation analysis</li> <li>Project management migration & integration</li> </ul>

Custom

Other

UserTesting

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Essentials

<ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>

Custom

Month
Advanced

<ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>

Custom

Month
Ultimate

<ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>

Custom

Month

Spiral

Get Spiral

Observer

<ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>

Free

Month
Bug Hunter

<ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>

Custom

Month
Issue Vulture

<ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>

Custom

Month

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