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Gorgias

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Gorgias

Customer support helpdesk specially designed for Shopify stores

Owned By

Gorgias

Other OS

iOS

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Android

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Mgmt Review
  • paid

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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In-Depth Reviewer Comments

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App Pricing Page

Basic <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul> 60.00 Other
Pro <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul> 360.00 Month
Advanced <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul> 900.00 Month
Enterprise <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul> Custom Other
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Basic
    <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>
    60.00
    Other
  • Pro
    <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>
    360.00
    Month
  • Advanced
    <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>
    900.00
    Month
  • Enterprise
    <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>
    Custom
    Other
CONTUS MirrorFly
  • Essentials
    <ul> <li>For 5K active users</li> <li>Private 1-to-1 chat</li> <li>Group Chat</li> <li>Unlimited Storage</li> </ul>
    99.00
    Month
  • Growth
    <ul> <li>Voice Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> </ul>
    199.00
    Month
  • Premium
    <ul> <li>Voice Call Included upto 7500 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 7500 mins (Addl Charges $0.0015/mint)</li> <li>Group Calls </ul>
    999.00
    Month
  • Self-managed
    <ul> <li>Unlimited Voice Calls</li> <li>Unlimited Video Calls</li> <li>Unlimited Group Calls</li> <li>Customizable End-to-End Security (AES-256, SSL)</li> </ul>
    Custom
    Other
Landbot
  • Sandbox
    <ul> <li>Basic Flows - Variables</li> <li>Limited Integrations - Zapier, 
Slack, Sendgrid & Google Analytics</li> <li>Basic Power-ups - Human Takeover, Bricks, Custom code</li> <li>Chat Manager</li> </ul>
    0.00
    Other
  • Starter
    <ul> <li>Upgraded Flows - Conditional logic</li> <li>Custom CSS/JS</li> <li>Basic Integrations - Mailchimp & Stripe</li> <li>Essential Power-ups - A/B test, File uploads</li> </ul>
    39.00
    Month
  • Pro
    <ul> <li>Advanced Flows - Formulas</li> <li>Custom Branding</li> <li>Advanced Power-ups - Dynamic Data</li> <li>Essential Integrations - Google Sheets, Airtable & Calendly</li> </ul>
    99.00
    Month
  • Business
    <ul> <li>Priority support</li> <li>Dedicated success manager</li> <li>Advanced Integrations - Salesforce</li> <li>Bot building service</li> </ul>
    Custom
    Other
Beamer
  • Free
    <ul> <li>Branding - Watermarked</li> <li>Monthly visitors - Up to 1,000</li> <li>Great for personal use or your favorite hobby</li> </ul>
    0.00
    Other
  • Startup
    <ul> <li>Branding - None</li> <li>Monthly visitors - Up to 5,000</li> <li>Appearance customization</li> <li>Advanced analytics</li> </ul>
    49.00
    Month
  • Pro
    <ul> <li>Monthly visitors - Up to 10,000</li> <li>User feedback</li> <li>User segmentation</li> <li>Push notifications</li> </ul>
    99.00
    Month
  • Enterprise
    <ul> <li>Price per month billed annually</li> <li>Monthly visitors - Unlimited</li> <li>Boosted announcements</li> <li>Advanced segmentation</li> </ul>
    249.00
    Month

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