Gorgias

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Gorgias

Customer support helpdesk specially designed for Shopify stores

Owned By

Gorgias

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iOS

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Android

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Mgmt Review
  • paid

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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In-Depth Reviewer Comments

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App Pricing Page

Basic <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul> 60.00 Other
Pro <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul> 360.00 Month
Advanced <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul> 900.00 Month
Enterprise <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul> Custom Other
This app has yearly payment discounts available.

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Customer Questions

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  • Basic
    <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>
    60.00
    Other
  • Pro
    <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>
    360.00
    Month
  • Advanced
    <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>
    900.00
    Month
  • Enterprise
    <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>
    Custom
    Other
10to8
  • Small Business
    <ul> <li>SMS INCLUDED</li> <li>100 appts/month</li> <li>2 staff logins</li> <li>Branding: 10to8 Co-branded</li> </ul>
    0.00
    Other
  • Basic
    <ul> <li>Online Booking</li> <li>Messaging</li> </ul>
    12.00
    Month
  • Grow
    <ul> <li>300 appointments/month + 3 staff</li> <li>Appointment Scheduling</li> <li>Services & Staff</li> </ul>
    25.00
    Month
  • Enterprise
    <ul> <li>Tools for HIPAA with BAA</li> <li>Support: Phone & Online</li> <li>Personalized onboarding</li> <li>Advanced Accessibility</li> </ul>
    Custom
    Other
Maximizer CRM
  • Small Office
    <ul> <li>Pricing per user, 1 user maximum</li> <li>Support - Email + Online Resources</li> <li>Sales Management - Opportunity Management, Pipeline Management, Partner Relationship Management</li> <li>Marketing Campaigns - Email Templates + Merge Fields</li> </ul>
    29.00
    Month
  • Business Plus
    <ul> <li>Pricing per user, no maximum seats</li> <li>Dashboards + Reporting - Customizable Dashboards, Standard Built-in Reports</li> <li>Sales Management - Territory Management, Campaign Source Identification, Multi Currency</li> <li>Marketing Campaigns - Campaign Tracking, Web Forms, Bulk Email: 50/month</li> </ul>
    49.00
    Month
  • Insights
    <ul> <li>Dashboards + Reporting - Formula Engine, Extensive Data Drill Down, Custom Data Widgets, Scheduled Email</li> <li>Sales Management - Customizable Sales Process</li> <li>Marketing Campaigns - Bulk Email: 100/month</li> <li>Contact Management - Audit Log, Unlimited Storage Limit</li> </ul>
    89.00
    Month
SatisMeter
  • STARTUP
    <ul> <li>300 Responses</li> <li>~3,000 Active users</li> </ul>
    49.00
    Month
  • GROWTH
    <ul> <li>1,000 Responses</li> <li>~10,000 Active users</li> </ul>
    99.00
    Month
  • BUSINESS
    <ul> <li>10,000 Responses</li> <li>~1,00,000 Active users</li> </ul>
    299.00
    Month
  • ENTERPRISE
    <ul> <li>For more than 100,000 active users</li> </ul>
    Custom
    Other

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