MessageBird

Customer Review
10
7
8.5

Product Promo Box

MessageBird logo
MessageBird

Omnichannel Communications Platform

Owned By

MessageBird B.V.

Other OS
web app only
Mgmt Review
  • free
  • paid

MessageBird is the largest cloud communications platform in terms of direct customer reach, as well as the only cloud communications platform with its own telecommunications carrier infrastructure. This proprietary technology enables global businesses to connect directly via SMS, voice, chat, and video with greater security, speed, and reliability than any other platform.

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In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

App Pricing Page

Free <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul> 0.00 Other
Custom <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul> Custom Other
This app has yearly payment discounts available.

InsiderApps Video Reviews

No video reviews just yet.

Independent Reviewer Comments


Great as a WhatsApp function
Chandrakant Prem

My team has been using the WhatsApp function and they seem stoked. They can no concentrate on getting more customers than spending time on the current ones. Most activites for my backend team have been streamlined. The issue that I face is with their support team. My team keeps on asking questions to them and they take plenty of time to respong to the most basic queries, which many a times delays the work.

Pros:
N/A
Cons:
N/A

Flawless API INtegrations
Ted M.

I really love how the interface is so intuitive and user friendly. Anyone can use it without any problems. There are lots of different ways to communicate like SMS, WhatsApp, Email, Facebook Messenger, Twitter and many others. You can pay through PayPal too which is nice. The UI is very easy and intuitive to use. Navigating through the service, creating your messages, uploading your lists, and everything...

Pros:
Great API, very smooth
Cons:
Had a couple of times where the API timed out
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Customer Questions

Forzan V.

I see an unknown item on my bank statement from MessageBird, can you tell me what that is?

No answer has been provided yet. We have also reached out to the company for an answer.
  • Free
    <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>
    0.00
    Other
  • Custom
    <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>
    Custom
    Other
Sinch
  • Enterprise
    <ul> <li>Reach any mobile phone on the planet with our powerful messaging APIs</li> <li>Meet customers on their favorite channels</li> <li>Secure your brand experience with our Verification APIs</li> <li>Build a future-proof messaging setup</li> </ul>
    Custom
    Other
SaaSquatch
  • Referral
    <ul> <li>Embeddable Widgets</li> <li>Brandable User Experiences</li> <li>Automated Reward Fulfilment</li> <li>Referral Experiences</li> </ul>
    1750.00
    Month
  • Loyalty
    <ul> <li>End-user Support Tools</li> <li>Analytics & Reporting</li> <li>Loyalty Experience (Rewards Exchange & Rewards List)</li> <li>Custom Rewards</li> </ul>
    1750.00
    Month
  • Lifecycle
    <ul> <li>Unified Lifecycle Experiences</li> <li>Extensible Experiences</li> <li>Leaderboards</li> <li>Multi-language support</li> </ul>
    Custom
    Other
Klaviyo
  • Email
    <ul> <li>Best-in-class Segmentation and Personalization</li> <li>Pre-built Automations and Flow Builder</li> <li>Data Science and Analytics</li> <li>Unlimited A/B Testing</li> </ul>
    Custom
    Month
  • SMS
    <ul> <li>Hassle-free setup</li> <li>Automatic consent management</li> <li>Month-to-month pricing</li> <li>Fast, powerful personalization</li> </ul>
    Custom
    Month
  • Email & SMS
    <ul> <li>Manage all messaging from a single screen</li> <li>Understand ROI of each channel</li> <li>Communicate on every customer’s preferred channel</li> </ul>
    Custom
    Month

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