MessageBird

collaboration > Instant Messaging & Chat Software > communication > chat > customer service > Customer Engagement Software > Support & Helpdesk Software > Ticketing & Help Desk Software

Customer Review
10
7
8.5

MessageBird is the largest cloud communications platform in terms of direct customer reach, as well as the only cloud communications platform with its own telecommunications carrier infrastructure. This proprietary technology enables global businesses to connect directly via SMS, voice, chat, and video with greater security, speed, and reliability than any other platform.

In-Depth Reviewer Comments

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App Pricing Page

Free	<ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>	0.00	Other
Custom	<ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>	Custom	Other

This app has yearly payment discounts available.

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Independent Reviewer Comments

Great as a WhatsApp function

Chandrakant Prem

My team has been using the WhatsApp function and they seem stoked. They can no concentrate on getting more customers than spending time on the current ones. Most activites for my backend team have been streamlined. The issue that I face is with their support team. My team keeps on asking questions to them and they take plenty of time to respong to the most basic queries, which many a times delays the work.

Pros:

N/A

Cons:

N/A

Flawless API INtegrations

Ted M.

I really love how the interface is so intuitive and user friendly. Anyone can use it without any problems. There are lots of different ways to communicate like SMS, WhatsApp, Email, Facebook Messenger, Twitter and many others. You can pay through PayPal too which is nice. The UI is very easy and intuitive to use. Navigating through the service, creating your messages, uploading your lists, and everything...

Pros:

Great API, very smooth

Cons:

Had a couple of times where the API timed out

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Customer Questions

Forzan V.

I see an unknown item on my bank statement from MessageBird, can you tell me what that is?

No answer has been provided yet. We have also reached out to the company for an answer.

MessageBird

Get MessageBird

Free

<ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>

0.00

Other
Custom

<ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>

Custom

Other

Factoreal

Get Factoreal

Beginner Plan

<ul> <li>5,000 Contacts</li> <li>Email Marketing</li> <li>Unlimited Social Posts</li> <li>Unlimited Social Ads</li> </ul>

69.00

Month
Standard Plan

<ul> <li>20,000 Contacts</li> </ul>

129.00

Month
Growth Plan

<ul> <li>50,000 Contacts</li> </ul>

229.00

Month
Pro Plan

<ul> <li>100,000 Contacts</li> </ul>

349.00

Month
Enterprise

<ul> <li>Over 100,000 Contacts</li> </ul>

Custom

Other

Salesflare

Get Salesflare

Growth

<ul> <li>Automate your CRM data input</li> <li>Track emails, links and website visits</li> <li>Get a LinkedIn sidebar, email sidebar & mobile app</li> <li>Send personalized email campaigns</li> </ul>

35.00

Month
Pro

<ul> <li>Send workflows of multiple emails</li> <li>Set user permissions</li> <li>Create custom dashboards</li> <li>500 email finding credits</li> </ul>

55.00

Month
Enterprise

<ul> <li>Custom training</li> <li>Data migration done for you</li> <li>Dedicated account manager</li> <li>Unlimited email finding credits</li> </ul>

Custom

Other

EmailOctopus

Get EmailOctopus

Free

<ul> <li>Up to 2,500 subscribers and 10,000 emails per month</li> <li>EmailOctopus branding on emails</li> <li>Reports available for 30 days</li> </ul>

0.00

Other
Pro

<ul> <li>Price for 500 subscribers and 10,000 emails per month</li> <li>Pricing that scales with your business</li> <li>Full control over your email design</li> <li>Reports available forever</li> </ul>

8.00

Month

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