Infobip

Customer Review
9
9.0

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Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
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  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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  • Free
    <ul> <li>Develop a proof of concept with some functionality limits</li> <li>Test your code with up to 200 MAUs</li> </ul>
    0.00
    Month
  • Starter
    Description: <ul> <li>Launch a pilot or small-scale app</li> <li>Build and test with full account controls</li> <li>Start with pay-as-you-go MAU pricing, upgrade as you scale</li> </ul>
    49.00
    Month
  • Pro
    <ul> <li>Custom pricing plans for your use case, only pay for what you use</li> <li>Easily launch your app and effortlessly scale as your usage grows</li> <li>Add and change features and functionality at any time</li> <li>Dedicated technical experts for guidance and review as you build</li> </ul>
    Custom
    Other
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SatisMeter
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  • STARTUP
    <ul> <li>300 Responses</li> <li>~3,000 Active users</li> </ul>
    49.00
    Month
  • GROWTH
    <ul> <li>1,000 Responses</li> <li>~10,000 Active users</li> </ul>
    99.00
    Month
  • BUSINESS
    <ul> <li>10,000 Responses</li> <li>~1,00,000 Active users</li> </ul>
    299.00
    Month
  • ENTERPRISE
    <ul> <li>For more than 100,000 active users</li> </ul>
    Custom
    Other
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  • Essentials
    <ul> <li>Pricing per user, starting at 2 users</li> <li>Privilege profiles: 3</li> <li>Custom fields: 25</li> <li>Pipelines: 5</li> </ul>
    58.04
    Month
  • Advanced
    <ul> <li>Pricing per user, starting at 2 users</li> <li>Privilege profiles: 25</li> <li>Custom fields: 100</li> <li>Pipelines: 50</li> </ul>
    96.73
    Month
  • Enterprise
    <ul> <li>Unlimited Privilege profiles </li> <li>Unlimited Custom fields </li> <li>Unlimited Pipelines</li> <li>Unlimited Automatic reminders plans</li> </ul>
    Custom
    Month

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