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Infobip

Customer Review
9
9.0

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Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
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  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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EnableX.io
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  • Enterprise
    <ul> <li>Future-Proof Infrastructure</li> <li>Analytics and Management Tool</li> <li>Secure And Compliant</li> <li>Comprehensive Developer Resources</li> </ul>
    Custom
    Other
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Airfocus
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  • Essential
    <ul> <li>1 workspace to organize product work</li> <li>Manage your product backlog with custom views and fields</li> <li>Create and share tables, boards, and timeline views</li> <li>Share roadmaps and views with unlimited viewers</li> </ul>
    19.00
    Month
  • Advanced
    <ul> <li>Unlimited workspaces</li> <li>Advanced prioritization framework & priority chart</li> <li>Dev tool integrations: Jira Cloud, Trello, Asana, MS Planner, Shortcut, GitHub</li> <li>Centralize feedback and generate insights</li> </ul>
    59.00
    Month
  • Pro
    <ul> <li>Prioritize and align with Priority Poker</li> <li>Collaborate across workspaces & create portfolio views</li> <li>Jira Server integration</li> <li>Azure DevOps integration</li> </ul>
    109.00
    Month
  • Enterprise
    <ul> <li>Enterprise security</li> <li>SAML SSO</li> <li>Enterprise terms</li> <li>Priority support</li> </ul>
    Custom
    Year
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Daily.co
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  • Free
    <ul> <li>Email and chat support</li> <li>10,000 free participant-minutes/month</li> <li>50 programmatic rooms (10,000 with card*)</li> <li>20 participants in a call (15,000 with card*)</li> </ul>
    0.00
    Other
  • Advanced Support
    <ul> <li>Priority ticket and email support</li> <li>14-day data retention</li> <li>Data Geo-Fencing (coming soon)</li> </ul>
    250.00
    Month
  • Premium Support
    <ul> <li>Slack support channel</li> <li>21-day data retention</li> <li>Annual commits</li> <li>SSO via LDAP/SAML (coming soon)</li> </ul>
    1900.00
    Month
  • Enterprise
    <ul> <li>30-day data retention</li> <li>Named CSM Geo Team</li> <li>SLA (99.9% Uptime)</li> <li>Service credits</li> </ul>
    3900.00
    Month
  • Healthcare
    <ul> <li>Add on price to Advanced Support, Premium Support and Enterprise Plan</li> <li>End-to-end encryption (up to 4 participants)</li> <li>Daily Prebuilt</li> <li>Signed BAA</li> </ul>
    200.00
    Month

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