Infobip

Customer Review
9
9.0

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Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
Get Infobip
  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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Stamped
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  • Free
    <ul> <li>Up to 50 orders monthly</li> <li>In-email and SMS Review Requests</li> <li>Customize your review fields</li> <li>Easily share reviews on social</li> </ul>
    Month
  • Basic
    <ul> <li>Up to 200 orders monthly</li> <li>Receive a One Time Offer of $19 Free SMS credits</li> <li>Photo Reviews</li> <li>Includes all features of Free plan</li> </ul>
    23
    Month
  • Premium
    <ul> <li>Up to 500 orders monthly</li> <li>Receive a One Time Offer of $39 Free SMS credits</li> <li>Create optimized ad banners with both pre-designed and custom templates</li> <li>Includes all features of Basic plan</li> </ul>
    59
    Month
  • Business
    <ul> <li>Up to 1,500 orders monthly</li> <li>Request email, SMS and Facebook Messenger reviews</li> <li>Receive a One Time Offer of $99 Free SMS credits</li> <li>Includes all features of Premium plan</li> </ul>
    149
    Month
  • Professional
    <ul> <li>Up to 3,500 orders monthly</li> <li>Receive a One Time Free credit of $150 SMS</li> <li>Leverage NPS in Google with Google Seller Rating</li> <li>Includes all features of Business plan</li> </ul>
    299
    Month
  • Enterprise
    <ul> <li>Starting at 3,500 orders</li> <li>API Access</li> <li>Dedicated Onboarding and Customer Success Manager</li> <li>Ongoing Customization Support</li> </ul>
    Custom
    Other
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  • Start
    <ul> <li>Unlimited project</li> <li>Collaborative web-based editor</li> <li>Mobile SDK</li> <li>GitHub, GitLab and Bitbucket integrations</li> </ul>
    140.00
    Month
  • Essential
    <ul> <li>Glossary</li> <li>Screenshotss</li> <li>In-context editors</li> <li>Translation memory</li> </ul>
    270.00
    Month
  • Pro
    <ul> <li>Branching</li> <li>Two-way Adobe XD, Sketch, and Figma plugins</li> <li>Screenshot workflows</li> <li>Zendesk Guides, Intercom Articles, Storyblok, Contentful, Contentstack, Braze and HubSpot integrations</li> </ul>
    690.00
    Month
  • Enterprise
    <ul> <li>Dedicated manager</li> <li>SAML-based SSO</li> <li>Audit logs</li> <li>Optional SLA</li> </ul>
    Custom
    Other
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    <ul> <li>Customer Relationship Management</li> <li>Aerial Measurement Ordering</li> <li>Build an estimate in seconds</li> <li>Lead API</li> </ul>
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