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Infobip

Customer Review
9
9.0

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Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
Get Infobip
  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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TeamViewer Engage
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  • Lite
    <ul> <li>Chatbots - 3</li> <li>Multiple Markets - 1</li> <li>Multiple Chat Widgets - 1</li> <li>Screen Sharing</li> </ul>
    29.90
    Year
  • Pro
    <ul> <li>Chatbots - Unlimited</li> <li>Multiple Markets - Unlimited</li> <li>Multiple Chat Widgets - Unlimited</li> <li>Agent Workload Management</li> </ul>
    59.90
    Year
  • Enterprise
    <ul> <li>Chatbots: NLP API</li> <li>Custom Integrations</li> <li>Customize Chat Widgets - Override CSS styles</li> <li>Mobile SDK</li> </ul>
    Custom
    Other
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InboxAlly
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  • Starter
    <ul> <li>Send to 100 of our unique seed emails per day</li> <li>1 sender profile</li> <li>Email support</li> <li>Overages at $.06 per email additional sender profiles $45</li> </ul>
    149.00
    Month
  • Plus
    <ul> <li>Send to 500 of our unique seed emails per day</li> <li>5 sender profiles</li> <li>Email and live chat support</li> <li>Overages at $.05 per email additional sender profiles $35</li> </ul>
    645.00
    Month
  • Premium
    <ul> <li>Send to 1,000 of our unique seed emails per day</li> <li>10 sender profiles</li> <li>Email, live chat, and phone support</li> <li>1 hour setup/strategy session plus 1/2 hour weekly progress sessions</li> </ul>
    1,190.00
    Month
  • Enterprise
    <ul> <li>Send to thousands of our unique seed emails per day</li> <li>Unlimited sender profiles</li> </ul>
    Custom
    Other
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  • Starter
    <ul> <li>The easiest way to modernize your front desk for visitors.</li> </ul>
    59
    Month
  • Business
    <ul> <li>Enhance safety, security and compliance for everyone in your workplace.</li> </ul>
    115
    Month
  • Enterprise
    <ul> <li>Streamline processes for a fully customized and more connected workplace.</li> </ul>
    169
    Month
  • QR Only
    <ul> <li>Contactless sign in with a single QR code scan. Simple and secure, with no hardware required./li> </ul>
    Custom
    Other

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