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Infobip

Customer Review
9
9.0

Product Promo Box

Infobip logo
Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
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  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
talkjs logo
TalkJS
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  • Basic
    <ul> <li>Includes 10,000 MAU</li> <li>Unlimited conversations and messages</li> <li>Up to 30 participants in Group Chats</li> <li>Support Via chat during office hours</li> </ul>
    279.00
    Month
  • Growth
    <ul> <li>Includes 25,000 MAU</li> <li>Up to 300 participants in Group Chats</li> <li>Support via Priority chat & email</li> <li>12 months message retention</li> </ul>
    569.00
    Month
  • Enterprise
    <ul> <li>Custom MAU</li> <li>Custom group chats</li> <li>Support via Priority phone, chat & email</li> <li>Custom message retention</li> </ul>
    Custom
    Other
Contus MirrorFly logo
CONTUS MirrorFly
Get CONTUS MirrorFly
  • Essentials
    <ul> <li>For 5K active users</li> <li>Private 1-to-1 chat</li> <li>Group Chat</li> <li>Unlimited Storage</li> </ul>
    99.00
    Month
  • Growth
    <ul> <li>Voice Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> </ul>
    199.00
    Month
  • Premium
    <ul> <li>Voice Call Included upto 7500 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 7500 mins (Addl Charges $0.0015/mint)</li> <li>Group Calls </ul>
    999.00
    Month
  • Self-managed
    <ul> <li>Unlimited Voice Calls</li> <li>Unlimited Video Calls</li> <li>Unlimited Group Calls</li> <li>Customizable End-to-End Security (AES-256, SSL)</li> </ul>
    Custom
    Other
CrankWheel Logo
CrankWheel
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  • Free for Life
    <ul> <li>15 Meetings per month</li> <li>Screen Sharing</li> <li>Remote Control</li> <li>Instant Demos</li> </ul>
    0.00
    Other
  • Starter Team
    <ul> <li>100 Meetings per month</li> <li>Upload company logo</li> <li>Email and live chat support</li> <li>Weekly educational newsletters</li> </ul>
    89.00
    Month
  • Team
    <ul> <li>300 Meetings per month</li> <li>Administer user accounts</li> <li>Usage reports</li> <li>API access</li> </ul>
    299.00
    Month
  • Department
    <ul> <li>750 Meetings per month</li> <li>Remove CrankWheel branding</li> <li>Custom domain</li> <li>Restrict sharing types</li> </ul>
    499.00
    Month
  • Enterprise
    <ul> <li>Concierge-level onboarding</li> <li>Live training in person</li> <li>Audit log</li> <li>Corporate single sign-on (SSO)</li> </ul>
    20000.00
    Year

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