Rocket.chat is a leading open source communication hub. Simplify your communication with the all-in-one platform made for customer support and team collaboration. Use Rocket.Chat to boost your business productivity by controlling and centralizing your communication with internal or external clients in one place. Eliminate distractions and take advantage of a fully customizable interface with a range of plugins, themes and integrations with other key software.
Communication platform that is open source
In-Depth Reviewer Comments
Using Rockey chat customer chat features has greatly improved our customer support image to customers.
The speed of this platform lets you communicate seamlessly with co-workers and other admins, it has helpful functions like chat history search, It quickly integrated with different platforms.
This is quite an effective solution for enhancing customer experience via chat communication and it is automated which helps eliminate human efforts and increases the communication rate.