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Sinch

communication > chat > collaboration > Instant Messaging & Chat Software > customer service > Customer Chat Software > marketing > Customer Engagement Software > CRM Software

Customer Review
10
8
9.0

Every year, Sinch generates 600 billion engagements, and its communication platform reaches every mobile phone on the planet in seconds or less. Their product and solution suite allows you to get closer to your customers. Sinch can help you succeed whether you are a retail company or a mobile operator, a developer or a marketer, a mobile marketing novice or an expert.

In-Depth Reviewer Comments

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App Pricing Page

Enterprise

<ul> <li>Reach any mobile phone on the planet with our powerful messaging APIs</li> <li>Meet customers on their favorite channels</li> <li>Secure your brand experience with our Verification APIs</li> <li>Build a future-proof messaging setup</li> </ul>

Custom

Other

This app has yearly payment discounts available.

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InsiderApps Video Reviews

No video reviews just yet.

Independent Reviewer Comments

Tasks are molded for efficency

Jai J.

I was anually checking data logs, engagements, and other basic information for new data across different applications which would take time out of the day that could be spent creating a new tool or feature for your application. Mailgun has brought everything under one banner to make tasks efficient.

Pros:

N/A

Cons:

N/A

Handles all our customer input

Paul Winset

I own a few ecommerce websites in the pet space and we recently changed all of our customer inputs to Sinch after testing it on a small site. Highly recommend this for all levels of communication. We may convert our internal communication to Sinch as well, and drop Slack.

Pros:

Highly organized

Cons:

N/A

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Customer Questions

No one has asked any questions yet.

Sinch

Get Sinch

Enterprise

<ul> <li>Reach any mobile phone on the planet with our powerful messaging APIs</li> <li>Meet customers on their favorite channels</li> <li>Secure your brand experience with our Verification APIs</li> <li>Build a future-proof messaging setup</li> </ul>

Custom

Other

Intercom

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Support

<ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>

Custom

Other
Engage

<ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>

Custom

Other
Convert

<ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>

Custom

Other

Daily.co

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Free

<ul> <li>Email and chat support</li> <li>10,000 free participant-minutes/month</li> <li>50 programmatic rooms (10,000 with card*)</li> <li>20 participants in a call (15,000 with card*)</li> </ul>

0.00

Other
Advanced Support

<ul> <li>Priority ticket and email support</li> <li>14-day data retention</li> <li>Data Geo-Fencing (coming soon)</li> </ul>

250.00

Month
Premium Support

<ul> <li>Slack support channel</li> <li>21-day data retention</li> <li>Annual commits</li> <li>SSO via LDAP/SAML (coming soon)</li> </ul>

1900.00

Month
Enterprise

<ul> <li>30-day data retention</li> <li>Named CSM Geo Team</li> <li>SLA (99.9% Uptime)</li> <li>Service credits</li> </ul>

3900.00

Month
Healthcare

<ul> <li>Add on price to Advanced Support, Premium Support and Enterprise Plan</li> <li>End-to-end encryption (up to 4 participants)</li> <li>Daily Prebuilt</li> <li>Signed BAA</li> </ul>

200.00

Month

POSTOPLAN

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START

<ul> <li>View statistics for your posts</li> <li>Choose periods and accounts to view statistics</li> <li>The best time for publication</li> <li>Download statistics and reports from our website</li> </ul>

1.90

Month
BUSINESS

<ul> <li>Replies to Facebook and Instagram comments</li> <li>Reply to Instagram user mentions</li> <li>Replies to Facebook posts</li> <li>Filter by tags and accounts</li> </ul>

6.90

Month

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