Spiral

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Spiral

Customer feedback platform powered by ML

Owned By

Spiral Technologies Inc.

Other OS
web app only
Mgmt Review
  • free
  • paid

Turn customer feedback into actionable insights. Our AI takes in omnichannel customer feedback and detects emerging problems before they blow up. Simple Integration. Powerful Results. Actionable Insights. Eliminate guesswork and discover clear problems you can actually act on. Real-time Tracking. We track feedback as it enters your system, keeping you up-to-date 24/7 via Sight AI™. Integrates with Your CRM. We integrate with the most popular CRMs on the market. Scales with You. The more feedback you process, the better your results. Spiral learns with you. Accelerate your work. Address issues before they blow up. Prevent issues from snowballing by spotting trends early and addressing them before it's too late. find all issues at once. No more manually chasing down issues.

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In-Depth Reviewer Comments

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App Pricing Page

Observer <ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul> Free Month
Bug Hunter <ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul> Custom Month
Issue Vulture <ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul> Custom Month
No yearly discounts available.

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Independent Reviewer Comments

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Customer Questions

No one has asked any questions yet.
  • Observer
    <ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>
    Free
    Month
  • Bug Hunter
    <ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>
    Custom
    Month
  • Issue Vulture
    <ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>
    Custom
    Month
KeepinCRM
  • Free
    <ul> <li>Pricing for 1 user</li> <li>Main functionality - Lady, Customers, Deals, Price List</li> <li>Deals - Board, The time of the transaction in the stage, Control of transitions by stages, Setting the reasons for winning / losing the deal</li> <li>Leads / Customers / Custom Counterparties - Sales Funnel, Additional Contacts, Board, Files</li> </ul>
    0.00
    Month
  • Expanded
    <ul> <li>1 additional user</li> <li>The main functionality - Branches, Unlimited Disk Space, Documents</li> <li>Deals - Additional Sales, Partial write-off of goods</li> <li>Leads / Customers / Custom Counterparties - Tags, Automatic birthday greetings, Create your own sections, Automatic transfer of ice to customers when creating a transaction, result, payment</li> </ul>
    8.40
    Month
Immerss
  • Enterprise
    <ul> <li>Live with Customer</li> <li>Co-Shopping Experience</li> <li>In-App Messaging</li> <li>Virtual Appointments</li> </ul>
    Custom
    Other
Tribe
  • Plus
    <ul> <li>Free for up to 100 members</li> <li>3 admin seats</li> <li>Plus apps</li> <li>Custom domain</li> </ul>
    99.00
    Month
  • Premium
    <ul> <li>Analytics</li> <li>Zapier integration</li> <li>2,500 total members</li> <li>API and webhooks</li> </ul>
    399.00
    Month
  • Advanced
    <ul> <li>Advanced apps</li> <li>CRM integrations</li> <li>Email white-labelling</li> <li>Customer Success Manager</li> </ul>
    699.00
    Month
  • Enterprise
    <ul> <li>Enterprise-grade security</li> <li>Data residency</li> <li>Audit and activity log</li> <li>Uptime SLA</li> </ul>
    Custom
    Other

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