Spiral

customer service > Customer Experience Software

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Turn customer feedback into actionable insights. Our AI takes in omnichannel customer feedback and detects emerging problems before they blow up. Simple Integration. Powerful Results. Actionable Insights. Eliminate guesswork and discover clear problems you can actually act on. Real-time Tracking. We track feedback as it enters your system, keeping you up-to-date 24/7 via Sight AI™. Integrates with Your CRM. We integrate with the most popular CRMs on the market. Scales with You. The more feedback you process, the better your results. Spiral learns with you. Accelerate your work. Address issues before they blow up. Prevent issues from snowballing by spotting trends early and addressing them before it's too late. find all issues at once. No more manually chasing down issues.

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App Pricing Page

Observer	<ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>	Free	Month
Bug Hunter	<ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>	Custom	Month
Issue Vulture	<ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>	Custom	Month

No yearly discounts available.

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Customer Questions

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Spiral

Get Spiral

Observer

<ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>

Free

Month
Bug Hunter

<ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>

Custom

Month
Issue Vulture

<ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>

Custom

Month

Capsule

Get Capsule

Professional

<ul> <li>50,000 Contacts</li> <li>10GB Storage per User</li> <li>Activity Reporting</li> <li>Key integrations including Microsoft 365, Google, Xero, MailChimp, Zapier & many more</li> </ul>

18.00

Month
Teams

<ul> <li>100,000 Contacts</li> <li>20GB Storage per User</li> <li>Multiple Sales Pipelines</li> <li>Advanced Sales Reporting</li> </ul>

36.00

Month
Enterprise

<ul> <li>200,000 Contacts</li> <li>40GB Storage per User</li> <li>Implementation Support</li> <li>Import Assistance</li> </ul>

54.00

Month

Bookafy

Get Bookafy

Free

<ul> <li>Mini-Website<li> <li>Booking Page<li> <li>Enhanced Booking Logic<li> <li>Unlimited Appointments<li> </ul>

0.00

Other
Pro

<ul> <li>Two-way calendar sync<li> <li>SMS Text reminders<li> <li>Payments<li> <li>Skill-based routing<li> </ul>

9.00

Month
Pro+

<ul> <li>Advanced booking software/CRM integration<li> <li>Enhanced booking logic<li> <li>Multiple reminders<li> <li>Own appointment review links<li> </ul>

13.00

Month
Enterprise

<ul> <li>Enterprise SSO<li> <li>Custom Integrations<li> <li>Whitelabel Branding<li> <li>Use Your Domain<li> </ul>

Custom

Other

Salesmate

Get Salesmate

Starter

<ul> <li>Pricing per user</li> <li>Contacts, Companies, Deals</li> <li>Email Sync, Tracking & Templates</li> <li>Multiple Pipeline Management</li> </ul>

15.00

Month
Growth

<ul> <li>Product Management</li> <li>Goal Management</li> <li>Email Reminders & Scheduling</li> <li>Team Inbox</li> </ul>

30.00

Month
Boost

<ul> <li>Team Management</li> <li>Increased Team Inbox Limits</li> <li>Smart Activity Queue</li> <li>Power Dialer</li> </ul>

50.00

Month
Enterprise

<ul> <li>Dedicated Account Manager</li> <li>Personalized Onboarding</li> <li>Priority Support</li> </ul>

Custom

Other

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