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Help Scout

customer service > Support & Helpdesk Software

No customer reviews yet.

Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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App Pricing Page

Standard	<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>	25.00	Month
Plus	<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>	40.00	Month
Company	<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>	Custom	Year

This app has yearly payment discounts available.

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Customer Questions

No one has asked any questions yet.

Help Scout

Get Help Scout

Standard

<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>

25.00

Month
Plus

<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>

40.00

Month
Company

<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>

Custom

Year

LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

Salesflare

Get Salesflare

Growth

<ul> <li>Automate your CRM data input</li> <li>Track emails, links and website visits</li> <li>Get a LinkedIn sidebar, email sidebar & mobile app</li> <li>Send personalized email campaigns</li> </ul>

35.00

Month
Pro

<ul> <li>Send workflows of multiple emails</li> <li>Set user permissions</li> <li>Create custom dashboards</li> <li>500 email finding credits</li> </ul>

55.00

Month
Enterprise

<ul> <li>Custom training</li> <li>Data migration done for you</li> <li>Dedicated account manager</li> <li>Unlimited email finding credits</li> </ul>

Custom

Other

Stamped

Get Stamped

Free

<ul> <li>Up to 50 orders monthly</li> <li>In-email and SMS Review Requests</li> <li>Customize your review fields</li> <li>Easily share reviews on social</li> </ul>

Month
Basic

<ul> <li>Up to 200 orders monthly</li> <li>Receive a One Time Offer of $19 Free SMS credits</li> <li>Photo Reviews</li> <li>Includes all features of Free plan</li> </ul>

23

Month
Premium

<ul> <li>Up to 500 orders monthly</li> <li>Receive a One Time Offer of $39 Free SMS credits</li> <li>Create optimized ad banners with both pre-designed and custom templates</li> <li>Includes all features of Basic plan</li> </ul>

59

Month
Business

<ul> <li>Up to 1,500 orders monthly</li> <li>Request email, SMS and Facebook Messenger reviews</li> <li>Receive a One Time Offer of $99 Free SMS credits</li> <li>Includes all features of Premium plan</li> </ul>

149

Month
Professional

<ul> <li>Up to 3,500 orders monthly</li> <li>Receive a One Time Free credit of $150 SMS</li> <li>Leverage NPS in Google with Google Seller Rating</li> <li>Includes all features of Business plan</li> </ul>

299

Month
Enterprise

<ul> <li>Starting at 3,500 orders</li> <li>API Access</li> <li>Dedicated Onboarding and Customer Success Manager</li> <li>Ongoing Customization Support</li> </ul>

Custom

Other

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