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Help Scout

customer service > Support & Helpdesk Software

No customer reviews yet.

Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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App Pricing Page

Standard	<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>	25.00	Month
Plus	<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>	40.00	Month
Company	<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>	Custom	Year

This app has yearly payment discounts available.

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Customer Questions

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Help Scout

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Standard

<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>

25.00

Month
Plus

<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>

40.00

Month
Company

<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>

Custom

Year

MarbleFlows

Get MarbleFlows

Free

<ul> <li>5 flows</li> <li>Unlimited content</li> <li>Unlimited pages in flow</li> <li>1000 flows views/month</li> </ul>

0.00

Month
Scale

<ul> <li>3000 flows views/month</li> <li>3 editor seats</li> <li>Priority support</li> </ul>

13.21

Month
Pro

<ul> <li>Unlimited flows views</li> <li>Unlimited seats</li> <li>Account manager</li> <li>Advance integrations</li> </ul>

Custom

Other

Get Close

Starter

<ul> <li>Up to 3 Users</li> <li>Lead, contact, and opportunity storage</li> <li>Smart Views (saved lead lists)</li> <li>Email support and help center</li> </ul>

29.00

Month
Basic

<ul> <li>Up to 30 users</li> <li>Call forwarding</li> <li>Custom fields</li> <li>External phone numbers</li> </ul>

69.00

Month
Professional

<ul> <li>Up to 100 users</li> <li>Email and domain filtering</li> <li>Bulk email sending</li> <li>Email sequences</li> </ul>

99.00

Month
Business

<ul> <li>Unlimited users</li> <li>Predictive Dialer</li> <li>Custom roles & permissions</li> <li>Built-in call coaching</li> </ul>

149.00

Month

AeroLeads

Get AeroLeads

Take Off

<ul> <li>Total Credits - 2,000</li> <li>Users - 1</li> <li>Support - email</li> <li>Find Email, Full Name, Company Name, Phone Number, URL and Title of Prospect</li> </ul>

49.00

Month
Climb

<ul> <li>Total Credits - 8,000</li> <li>Users - 5</li> <li>Support - chat + email</li> <li>Transfer to Salesforce, Zoho CRM, Mailchimp, HubSpot, FreshSales, Zapier etc</li> </ul>

149.00

Month
Cruise

<ul> <li>Total Credits - 30,000</li> <li>Users - Unlimited</li> <li>Support - chat + email + phone</li> </ul>

499.00

Month
Enterprise

<ul> <li>Total Credits - As per your requirement</li> </ul>

custom

Other

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