Help Scout

customer service > Support & Helpdesk Software

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Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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App Pricing Page

Standard	<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>	25.00	Month
Plus	<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>	40.00	Month
Company	<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>	Custom	Year

This app has yearly payment discounts available.

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Help Scout

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Standard

<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>

25.00

Month
Plus

<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>

40.00

Month
Company

<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>

Custom

Year

Cognito Forms

Get Cognito Forms

Individual

<ul> <li>Data Collection: File Uploads, Multi-Page Forms, Rating Scales, Repeating Sections</li> <li>Logic & Automation: Calculations, Conditional Logic, Notifications, Quantity Limits</li> <li>Data Management: Exporting</li> <li>Online Payment: Stripe Payments</li> </ul>

0.00

Other
Pro

<ul> <li>Pricing per user</li> <li>Inbound API calls: 2000/day</li> <li>Data Collection: Electronic Signatures, Save & Resume, Table Field</li> <li>Data Management: Entry Sharing, Form Folders, Importing, Saved Entry Views</li> </ul>

15.00

Month
Team

<ul> <li>Inbound API calls: 10,000/day</li> <li>Logic & Automation: Lookup Field, Verified Email Domains</li> <li>Security & Compliance: Data Encryption</li> <li>Online Payment: Card on File, PayPal Payments, Square Payments</li> </ul>

35.00

Month
Enterprise

<ul> <li>Inbound API calls: 50,000/day</li> <li>Security & Compliance: Folder Permissions, HIPAA Compliance, Require Two-Factor Authentication</li> </ul>

99.00

Month

Bigin by Zoho CRM

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Free

<ul> <li>500 Records</li> <li>Single Pipeline</li> <li>3 Workflows</li> <li>Telephony</li> </ul>

0.00

Month
Express

<ul> <li>Pricing per user</li> <li>50,000 Records</li> <li>No-code web forms for lead capture</li> <li>Email Integration with email insights and mass emails</li> </ul>

9.00

Month
Premier

<ul> <li>100,000 Records</li> <li>10 Pipelines</li> <li>Advanced workflows with date/time based triggers</li> <li>Stage transition rules for advanced automation</li> </ul>

15.00

Month

20NINE

Get 20NINE

29

<ul> <li>Company & contact directories</li> <li>Meetings & reminders</li> <li>Reports & diagrams</li> <li>Advanced searching</li> </ul>

2.88

Month
29 for consultants

<ul> <li>Consultant CVs</li> <li>Recruitment pipeline</li> <li>Accrual reports</li> <li>Company & contact directories</li> </ul>

2.88

Month
29:ONE

<ul> <li>Office 365</li> <li>LinkedIn LeadClipper</li> <li>Document templates</li> <li>Google Workspace</li> </ul>

12.81

Month

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