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Shape

operations management > Workflow Automation Software > Workflow Management Software > sales > Lead Generation Software > Lead Capture Software > customer service > CRM Software

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Shape is a cloud-based business automation platform which makes it easy to tackle everyday business operations like marketing, lead capturing, connecting with customers, and more. The platform is easy to use and comes with a ton of collaboration tools. Users can monitor department-specific performance metrics and investigate business-relevant trends using Shape's configurable dashboard. A centralized repository on the platform can be used to store contacts, documents, billing and transactions.

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App Pricing Page

Enterprise

<ul> <li>Automated CRM</li> <li>Built-in Calling</li> <li>Text Messaging</li> <li>AI Sales Automation</li> </ul>

99.00

Month

This app has yearly payment discounts available.

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Customer Questions

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Shape

Get Shape

Enterprise

<ul> <li>Automated CRM</li> <li>Built-in Calling</li> <li>Text Messaging</li> <li>AI Sales Automation</li> </ul>

99.00

Month

LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

Intercom

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Support

<ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>

Custom

Other
Engage

<ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>

Custom

Other
Convert

<ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>

Custom

Other

Lead Forensics

Get Lead Forensics

Essential

<ul> <li>See the businesses viewing your website</li> <li>Obtain your prospect’s contact details</li> <li>Identify the keywords driving your traffic</li> <li>Access to Lead Forensics’ Lead Manager portal</li> </ul>

Custom

Other
Automate

<ul> <li>Advanced Integration into your CRM system</li> <li>Fully customizable workflows</li> <li>‘The Orchestrator’ technology to sequence actions</li> <li>‘Fuzzy Matching’ algorithm to keep your data clean</li> </ul>

Custom

Other

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