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Sendbird

Customer Review
1
1.0

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Sendbird logo
Sendbird

Conversations Platform for Mobile and Website

Owned By

Sendbird, Inc.

Other OS
web app only
Mgmt Review
Get Sendbird
  • free
  • paid

SendBird is a Messaging SDK and Chat API for Mobile Apps and Websites. They offer technical features that enable user-to-user, user-to-business, and business-to-business communication within any mobile or web service. SendBird is fully customizable and already serves hundreds of different use cases for customers, including on-demand, eCommerce, gaming, dating, video streaming, and enterprise messaging.

Sendbird desktop view
Sendbird mobile view 1
Sendbird mobile view 2
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Sendbird App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Developer <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul> 0.00 Other
Starter 5K <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul> 399.00 Month
Pro 5K <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul> 599.00 Month
Enterprise <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


We are being overcharged!
Juanfran Javier

The cost per month just keeps on rising even while we've opted in for their annual plan. We get charged for our users who dont even use the Chat function yet we have to pay for all the users who are associated with us. We've been charged in excess for two months straight and they aren't ready to find a solution.

Pros:
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Customer Questions

No one has asked any questions yet.
Sendbird logo
Sendbird
Get Sendbird
  • Developer
    <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>
    0.00
    Other
  • Starter 5K
    <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>
    399.00
    Month
  • Pro 5K
    <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>
    599.00
    Month
  • Enterprise
    <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>
    Custom
    Other
LiveAgent Logo
LiveAgent
Get LiveAgent
  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month
Klaviyo logo
Klaviyo
Get Klaviyo
  • Email
    <ul> <li>Best-in-class Segmentation and Personalization</li> <li>Pre-built Automations and Flow Builder</li> <li>Data Science and Analytics</li> <li>Unlimited A/B Testing</li> </ul>
    Custom
    Month
  • SMS
    <ul> <li>Hassle-free setup</li> <li>Automatic consent management</li> <li>Month-to-month pricing</li> <li>Fast, powerful personalization</li> </ul>
    Custom
    Month
  • Email & SMS
    <ul> <li>Manage all messaging from a single screen</li> <li>Understand ROI of each channel</li> <li>Communicate on every customer’s preferred channel</li> </ul>
    Custom
    Month
talkjs logo
TalkJS
Get TalkJS
  • Basic
    <ul> <li>Includes 10,000 MAU</li> <li>Unlimited conversations and messages</li> <li>Up to 30 participants in Group Chats</li> <li>Support Via chat during office hours</li> </ul>
    279.00
    Month
  • Growth
    <ul> <li>Includes 25,000 MAU</li> <li>Up to 300 participants in Group Chats</li> <li>Support via Priority chat & email</li> <li>12 months message retention</li> </ul>
    569.00
    Month
  • Enterprise
    <ul> <li>Custom MAU</li> <li>Custom group chats</li> <li>Support via Priority phone, chat & email</li> <li>Custom message retention</li> </ul>
    Custom
    Other

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