Sendbird

Customer Review
1
1.0

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Sendbird logo
Sendbird

Conversations Platform for Mobile and Website

Owned By

Sendbird, Inc.

Other OS
web app only
Mgmt Review
  • free
  • paid

SendBird is a Messaging SDK and Chat API for Mobile Apps and Websites. They offer technical features that enable user-to-user, user-to-business, and business-to-business communication within any mobile or web service. SendBird is fully customizable and already serves hundreds of different use cases for customers, including on-demand, eCommerce, gaming, dating, video streaming, and enterprise messaging.

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In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

App Pricing Page

Developer <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul> 0.00 Other
Starter 5K <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul> 399.00 Month
Pro 5K <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul> 599.00 Month
Enterprise <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul> Custom Other
This app has yearly payment discounts available.

InsiderApps Video Reviews

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Independent Reviewer Comments


We are being overcharged!
Juanfran Javier

The cost per month just keeps on rising even while we've opted in for their annual plan. We get charged for our users who dont even use the Chat function yet we have to pay for all the users who are associated with us. We've been charged in excess for two months straight and they aren't ready to find a solution.

Pros:
N/A
Cons:
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Customer Questions

No one has asked any questions yet.
  • Developer
    <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>
    0.00
    Other
  • Starter 5K
    <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>
    399.00
    Month
  • Pro 5K
    <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>
    599.00
    Month
  • Enterprise
    <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>
    Custom
    Other
OnlyOffice
  • Personal
    <ul> <li>1 user</li> <li>Access rights management</li> <li>Basic (OneDrive, Dropbox, Box)</li> <li>Community support</li> </ul>
    0.00
    Other
  • Startup
    <ul> <li>5 users</li> <li>IP restriction & trusted mail domains</li> <li>Manual backup only</li> <li>Advanced (OneDrive, Twitter, Facebook)</li> </ul>
    0.00
    Month
  • Business
    <ul> <li>Price per user, starting at 3 users</li> <li>Google SSO</li> <li>Manual and automatic Backup&Restore</li> <li>Professional (DocuSign, Twilio etc)</li> </ul>
    6.00
    Month
Gorgias
  • Basic
    <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>
    60.00
    Other
  • Pro
    <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>
    360.00
    Month
  • Advanced
    <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>
    900.00
    Month
  • Enterprise
    <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>
    Custom
    Other
LiveAgent
  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month

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