Sendbird

communication > chat > collaboration > Instant Messaging & Chat Software > customer service > Customer Chat Software

Customer Review
1
1.0

SendBird is a Messaging SDK and Chat API for Mobile Apps and Websites. They offer technical features that enable user-to-user, user-to-business, and business-to-business communication within any mobile or web service. SendBird is fully customizable and already serves hundreds of different use cases for customers, including on-demand, eCommerce, gaming, dating, video streaming, and enterprise messaging.

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App Pricing Page

Developer	<ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>	0.00	Other
Starter 5K	<ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>	399.00	Month
Pro 5K	<ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>	599.00	Month
Enterprise	<ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>	Custom	Other

This app has yearly payment discounts available.

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Independent Reviewer Comments

We are being overcharged!

Juanfran Javier

The cost per month just keeps on rising even while we've opted in for their annual plan. We get charged for our users who dont even use the Chat function yet we have to pay for all the users who are associated with us. We've been charged in excess for two months straight and they aren't ready to find a solution.

Pros:

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Cons:

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Sendbird

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Developer

<ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>

0.00

Other
Starter 5K

<ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>

399.00

Month
Pro 5K

<ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>

599.00

Month
Enterprise

<ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>

Custom

Other

Pipedrive

Get Pipedrive

Essential

<ul> <li>Lead, deal, calendar and pipeline management</li> <li>Simple data import and easy customization</li> <li>24/7 support and 275+ integrations</li> <li>Open deal limit (per company) - 3,000</li> </ul>

11.90

Month
Advanced

<ul> <li>Full email sync with templates and scheduling</li> <li>Group emailing plus open and click tracking</li> <li>Workflow builder with triggered automations</li> <li>Open deal limit (per company) - 10,000</li> </ul>

24.90

Month
Professional

<ul> <li>One-click calling and call tracking</li> <li>Create, manage and eSign documents and contracts</li> <li>Revenue projections, forecasts and enhanced custom reporting</li> <li>Open deal limit (per company) - 100,000</li> </ul>

49.90

Month
Enterprise

<ul> <li>Unlimited user permission and visibility settings</li> <li>Additional and heightened security preferences</li> <li>Implementation program and phone support</li> <li>No feature usage limits</li> </ul>

74.90

Month

CONTUS MirrorFly

Get CONTUS MirrorFly

Essentials

<ul> <li>For 5K active users</li> <li>Private 1-to-1 chat</li> <li>Group Chat</li> <li>Unlimited Storage</li> </ul>

99.00

Month
Growth

<ul> <li>Voice Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> </ul>

199.00

Month
Premium

<ul> <li>Voice Call Included upto 7500 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 7500 mins (Addl Charges $0.0015/mint)</li> <li>Group Calls </ul>

999.00

Month
Self-managed

<ul> <li>Unlimited Voice Calls</li> <li>Unlimited Video Calls</li> <li>Unlimited Group Calls</li> <li>Customizable End-to-End Security (AES-256, SSL)</li> </ul>

Custom

Other

Shortcut

Get Shortcut

Free

<ul> <li>Price per user</li> <li>Manage all ongoing work in Stories</li> <li>Create Docs and connect them to ongoing work</li> <li>Plan multiple sprints using Iterations</li> </ul>

0.00

Month
Team

<ul> <li>Leverage advanced integrations to connect Shortcut with other tools</li> <li>See progress on a org wide (and filterable) Roadmap</li> <li>Customize multiple Workflows so each team can work the way they want</li> <li>Organize work by cross-functional teams</li> </ul>

10.00

Month
Business

<ul> <li>Organize complex projects w/ Milestones</li> <li>Easily track plans w/ an expanded Roadmap</li> <li>Get detailed insights with advanced Reports</li> <li>Use Teams to organize work and process as you scale</li> </ul>

16.00

Month
Enterprise

<ul> <li>Scale your org w/ unlimited everything (well, everything we offer at least)</li> <li>Additional priority support</li> <li>Predictable pricing with volume discounts</li> <li>SSO, SAML, Okta, OneLogin, Azure, and more admin options</li> </ul>

Custom

Other

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