Sendbird

communication > chat > collaboration > Instant Messaging & Chat Software > customer service > Customer Chat Software

Customer Review
1
1.0

SendBird is a Messaging SDK and Chat API for Mobile Apps and Websites. They offer technical features that enable user-to-user, user-to-business, and business-to-business communication within any mobile or web service. SendBird is fully customizable and already serves hundreds of different use cases for customers, including on-demand, eCommerce, gaming, dating, video streaming, and enterprise messaging.

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App Pricing Page

Developer	<ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>	0.00	Other
Starter 5K	<ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>	399.00	Month
Pro 5K	<ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>	599.00	Month
Enterprise	<ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>	Custom	Other

This app has yearly payment discounts available.

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Independent Reviewer Comments

We are being overcharged!

Juanfran Javier

The cost per month just keeps on rising even while we've opted in for their annual plan. We get charged for our users who dont even use the Chat function yet we have to pay for all the users who are associated with us. We've been charged in excess for two months straight and they aren't ready to find a solution.

Pros:

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Cons:

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Sendbird

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Developer

<ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>

0.00

Other
Starter 5K

<ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>

399.00

Month
Pro 5K

<ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>

599.00

Month
Enterprise

<ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>

Custom

Other

Bitrix24

Get Bitrix24

Free

<ul> <li>5 GB</li> <li>Chat</li> <li>HD Videocalls</li> <li>Calendar</li> </ul>

0.00

Month
Basic

<ul> <li>24 GB</li> <li>Online store</li> <li>Customer support</li> <li>Extended access rights to CRM, Drive, etc</li> </ul>

49.00

Month
Standard

<ul> <li>100 GB</li> <li>Restore from backup</li> <li>Apply menu to all</li> <li>Apply background to all</li> </ul>

99.00

Month
Professional

<ul> <li>1024 GB</li> <li>Connect your own domain</li> <li>Restrict access by IP address</li> </ul>

199.00

Month

EnableX.io

Get EnableX.io

Enterprise

<ul> <li>Future-Proof Infrastructure</li> <li>Analytics and Management Tool</li> <li>Secure And Compliant</li> <li>Comprehensive Developer Resources</li> </ul>

Custom

Other

LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

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