Slack

Customer Review
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9.2

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Slack
Slack

Chat service for individuals, teams, organizations and even software.

Owned By
Microsoft Corporation
Other OS

Android

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iOS

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Windows

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Linux

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Mgmt Review
  • free
  • paid
Slack is a new way for your entire company to communicate. It replaces email with something faster, better organized and more secure. Instead of one-off email chains, all your communication is organized into channels that are easy to create, join and search. When there’s a channel for everything going on at your company, everyone knows exactly where to go to get work done.

When there’s a channel for everything going on at your company, everyone knows exactly where to go to get work done.
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Unbiased Management Review


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review added:

App Pricing Page

Pro <ul> <li>Unlimited message history</li> <li>Unlimited apps and integrations</li> <li>Unlimited lightweight, voice-first huddles</li> <li>Secure work with other companies using Slack Connect channels</li> </ul> 8.00 Month
Business+ <ul> <li>99.99% guaranteed uptime</li> <li>User provisioning and deprovisioning</li> <li>SAML-based single sign-on</li> <li>Data exports for all messages</li> </ul> 15.00 Month
Enterprise Grid <ul> <li>Unlimited workspaces</li> <li>Support for data loss prevention (DLP), e-Discovery and offline backup providers</li> <li>Designated customer success teams</li> <li>HIPAA-compliant message and file collaboration</li> </ul> Custom Other
This app has yearly payment discounts available.

InsiderApps Video Reviews

No video reviews just yet.

Independent Reviewer Comments


Communication Tool for the New Age
Yar Weam

We were able to better our communication and meet our objectives thanks to Slack. We interact with Slack instead of email, and the results are a faster and more cohesive team.

Pros:
Improves file sharing and team collabs with minimal effort
Cons:
N/A

excellent tool for team management and coordination
Ubon Kanchana

I've tried a lot of similar applications, and while some of them are quite good, Slack looks to be better to the majority of them; using it feels really natural and easy. It can be linked with various apps built for Slack itself, such as being notified when a Jira ticket is created, transmitting a Zoom meeting recording to a channel, and so on. Overall, a highly developed piece of beauty!

Pros:
Simple to use, and capabilities are fairly straightforwad
Cons:
You have to pay to get historical msgs

The best even after acquired
Asad Zaman

Dreaded the news that Slack got acquired but so far so good. I have a team of nearly 40 people and Slack has nearly completely replaced phone meetings. I do think it can be very distracting if you are heads down and working... thoguh they have tools for that too. It is worth mentioning that with the free version you can't search for things in past chats. This is an absolute necessity for me, so I forked over the monthly fee. But for what you get, it's worth it.

Pros:
Overall best chat app for all mobile/desktop
Cons:
Only 15 people can only be present in a video call

web app
Oula Otin

Desktop/mobile apps are much better than web app version. Multiple channels are really confusing

Pros:
fast and reliable
Cons:
hate channels, video calling is very clunky

whats not to like?
AKM Borhanich

Using Slack for over 8 years now. I have a small team and a Free plan is good enough for me. I did use some extra apps (by using zapier) to make it more effective but some are better than others.

Pros:
Super effective and Highly customizable
Cons:
Expensive and free plan can see only last 10K messages

Simple and easy way to stay connected with your team
Ons Kmimech

There's plenty to love about Slack. The apps for it are ever-evolving.

Pros:
Easy to use/Setting customized user preferences
Cons:
Sometimes it's a little bit hard to manage all the channels
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Customer Questions

Salvatore Valente

How is the Android app? I use this mainly on Windows...

No answer has been provided yet. We have also reached out to the company for an answer.
  • Pro
    <ul> <li>Unlimited message history</li> <li>Unlimited apps and integrations</li> <li>Unlimited lightweight, voice-first huddles</li> <li>Secure work with other companies using Slack Connect channels</li> </ul>
    8.00
    Month
  • Business+
    <ul> <li>99.99% guaranteed uptime</li> <li>User provisioning and deprovisioning</li> <li>SAML-based single sign-on</li> <li>Data exports for all messages</li> </ul>
    15.00
    Month
  • Enterprise Grid
    <ul> <li>Unlimited workspaces</li> <li>Support for data loss prevention (DLP), e-Discovery and offline backup providers</li> <li>Designated customer success teams</li> <li>HIPAA-compliant message and file collaboration</li> </ul>
    Custom
    Other
Skype
  • Enterprise
    <ul> <li>Audio and HD video calling</li> <li>Smart messaging</li> <li>Screen sharing</li> <li>Call recording and Live subtitles</li> </ul>
    Custom
    Other
MessageBird
  • Free
    <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>
    0.00
    Other
  • Custom
    <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>
    Custom
    Other
Sendbird
  • Developer
    <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>
    0.00
    Other
  • Starter 5K
    <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>
    399.00
    Month
  • Pro 5K
    <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>
    599.00
    Month
  • Enterprise
    <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>
    Custom
    Other

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